Business Disputes.

Commercial dispute and litigation solicitors for businesses across South Wales and the South West. Clear, commercial advice that resolves disputes quickly where it can, and fights your corner properly when it must.

Independent since 1903
Plain English, not legalese
Locations across South Wales and the South West
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Business Disputes team
About business disputes

Commercial Dispute Solicitors

Most commercial disputes are resolved without ever reaching a courtroom, and for a business, that’s usually the right outcome, because litigation is slow, costly and a drain on management time. Our commercial dispute solicitors help businesses across South Wales and the South West resolve disputes of all kinds: disagreements between shareholders, partners or directors, problems with contracts and suppliers, unpaid invoices, and claims involving professional advisers. Whatever the dispute, our aim is the same, to protect your position and resolve it as quickly and commercially as we can.

A dispute is rarely just a legal question for a business; it’s a commercial one. The cost of pursuing a claim, the disruption to the business, and the value of an ongoing relationship all matter as much as who is technically right. So we start by understanding what a good outcome looks like for you, then advise on the most effective way to get there, whether that’s a robust letter, a negotiated settlement, mediation, arbitration, or court proceedings. We’ll also tell you honestly when a fight simply isn’t worth having.

We’ve been advising businesses in Wales since 1903. From the outset we’ll give you a straight assessment of the strengths and risks of your position and the likely cost, so you can make a commercial decision about whether and how to proceed. We charge on a time basis and set out a clear estimate before any work begins, and we’ll keep you updated on cost and prospects as the matter develops, so nothing comes as a surprise.

A dispute pulls focus from running your business, and the longer it drags on, the more it costs. The disputes we handle most for businesses are unpaid debts, contract fall-outs and disputes between owners. In each case, the sooner it’s resolved, the less it takes out of the business.

Knowing your options

Which route is right for your dispute?

Court is rarely the first or best option for a business. Here’s how the main ways of resolving a commercial dispute compare.

NegotiationMediationArbitrationLitigation (court)
How it worksSolicitor-led negotiation, often starting with a letter of claimA neutral mediator helps both sides reach a settlementA private arbitrator hears the case and makes a binding decisionA judge hears the case in open court and decides
Typical timescaleWeeks–months1–3 months6–18 months12–24 months+
Relative costLowestLow–moderateModerate–highHighest
Is it binding?Only if both sides agree termsOnly once a settlement is signedYes — a binding, enforceable awardYes, and enforceable
Private or public?PrivatePrivatePrivate and confidentialPublic
Best forMost disputes, as a first stepPreserving a commercial relationship and avoiding courtTechnical or cross-border disputes, or where the contract requires itHigh-value or unresolved disputes, or where a binding public ruling is needed

Negotiation

How it worksSolicitor-led negotiation, often starting with a letter of claim
TimescaleWeeks–months
CostLowest
Binding?Only if both sides agree terms
Private/publicPrivate
Best forMost disputes, as a first step

Mediation

How it worksA neutral mediator helps both sides reach a settlement
Timescale1–3 months
CostLow–moderate
Binding?Only once a settlement is signed
Private/publicPrivate
Best forPreserving a commercial relationship and avoiding court

Arbitration

How it worksA private arbitrator hears the case and makes a binding decision
Timescale6–18 months
CostModerate–high
Binding?Yes — a binding, enforceable award
Private/publicPrivate and confidential
Best forTechnical or cross-border disputes, or where the contract requires it

Litigation (court)

How it worksA judge hears the case in open court and decides
Timescale12–24 months+
CostHighest
Binding?Yes, and enforceable
Private/publicPublic
Best forHigh-value or unresolved disputes, or where a binding public ruling is needed

Most commercial disputes settle before reaching a final hearing. Many contracts also set out how disputes must be handled — sometimes requiring mediation or arbitration before court — so it’s worth checking yours early. The courts can penalise a party in costs for unreasonably refusing to consider mediation. We’ll advise on the most effective route, and the likely cost, before any work begins.

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How we work

How we work on business disputes

For a business, a dispute is a commercial problem before it's a legal one. So we start with what a good outcome looks like for you, then choose the route most likely to get there for the least cost and disruption. We'll be straight about prospects and cost throughout.

  • A clear, commercial assessment of your position and the likely cost, from the outset
  • The most effective route chosen for your goal, settlement, mediation, arbitration or court
  • Honest advice on when a fight isn't worth having
  • Backed by the wider firm, commercial, property and employment expertise when your dispute needs it
Our team

Who would be looking after you?

Some of your business disputes specialists, supported by the wider Robertsons team.

Liz O'Connor

Associate Director

Liz is an Associate Director in the Litigation & Dispute Resolution team at Robertsons Solicitors and heads the firm's Employment department. Qualified in 2008, she has over 15 years' experience advising individuals and businesses on employment matters, partnership and shareholder disputes, and a wide range of contentious work, with a practical, commercially minded approach.

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Luke Hallinan

Director, Head of Litigation

Luke is a Director at Robertsons Solicitors and head of the Civil Litigation department. Qualified in 1989, he has over 30 years' experience in contentious litigation for both individuals and businesses, with particular strengths in neighbour and boundary disputes and contentious probate, alongside commercial litigation, property disputes and professional negligence. He founded the firm's debt recovery department.

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Olivia James

Litigation & Employment Legal Executive

Olivia is a Litigation & Employment Legal Executive. She supports the team's solicitors across a range of contentious matters, preparing legal documents, managing case files and ensuring client matters progress smoothly and efficiently.

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Robyn Bramham-Exley

Litigation & Employment Legal Executive

Robyn is a Litigation and Employment Legal Executive. She supports the firm's Litigation and Employment team across commercial, property, employment and contentious probate matters, assisting with proceedings, witness statements, disclosure and court preparation. She holds the CILEx Level 3 Diploma and CPQ Advanced Paralegal Qualification.

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What clients say

Real stories from real clients

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Why Robertsons

What makes us different?

Independent since 1903

Over a century advising businesses across Wales, and still independent today.

Commercial, not combative

We measure success by the outcome for your business, not by whether it reaches court.

Straight about cost and prospects

A clear view of the risks and the likely spend, so you can make a commercial decision.

Accredited & recognised by
Law Society Lexcel accredited
Chambers Ranked in UK 2026 — Robertsons Solicitors
Common questions

What do clients ask us most often?

Terminating a commercial contract carries significant risk and should never be done without careful consideration. A contract can be terminated: under an express termination clause in the contract (for example, for material breach, insolvency, or on notice); or at common law, where the other party has committed a repudiatory breach — a breach serious enough to entitle the innocent party to treat the contract as at an end. The critical risk is wrongful termination: if a party purports to terminate when it is not actually entitled to, that purported termination is itself a repudiatory breach, entitling the other party to terminate and claim damages against the party that got it wrong. This is one of the most common and costly mistakes in commercial contract disputes. Before terminating, a business should establish clearly whether it has a valid contractual or common law right to do so, and follow any procedural requirements in the contract precisely. Taking legal advice before terminating is strongly recommended.

Find out about Commercial Contract Disputes →

Not necessarily — the time limit for a professional negligence claim is not always measured from when the negligent work was done. The primary limitation period is six years from the date of the breach of duty (in contract) or from when the damage was suffered (in the tort of negligence). But where the business did not know, and could not reasonably have known, about the negligence at that time, the Latent Damage Act 1986 may provide an additional three years from the date the business had the knowledge needed to bring a claim — subject to a long-stop of fifteen years from the negligent act. This is particularly relevant in business cases where the consequences of negligent advice — a defective document, a tax problem, an inadequate structure — may not come to light until years later. Identifying the correct limitation period in a professional negligence claim can be complex and depends on the facts. Because missing the deadline is usually fatal, a business that suspects negligence should take advice promptly rather than assuming it is either in or out of time.

Find out about Professional Negligence Against Advisers →

Where partners have not entered into a written partnership agreement, their relationship is governed by the default rules in the Partnership Act 1890 — and these default rules often surprise partners and cause disputes. Under the Act, in the absence of agreement: profits and losses are shared equally, regardless of the partners' respective capital contributions or workload; no partner is entitled to a salary; all partners are entitled to take part in management; decisions on ordinary matters are taken by majority, but changes to the nature of the business require unanimity; and — most significantly — the partnership is dissolved automatically when any partner leaves, retires, dies, or gives notice to dissolve. This last rule means that without an agreement, a single partner can bring the whole partnership to an end, throwing the business into crisis. The absence of a written agreement is one of the most common causes of serious partnership disputes, which is why putting one in place is strongly recommended.

Find out about Partnership & LLP Disputes →

A commercial contract dispute is a disagreement between businesses about the existence, meaning, performance, or termination of a contract. They arise in many ways, including: one party failing to deliver goods or services, or delivering them late or defectively; non-payment or disputed payment; disagreement about what the contract actually requires; a party purporting to terminate the contract; allegations that one party was induced to enter the contract by a misrepresentation; and disputes about the effect of particular clauses, such as limitation, exclusion, or force majeure provisions. Commercial contract disputes are among the most common business disputes and can affect supply chains, cash flow, and commercial relationships. The starting point in any dispute is always the contract itself — its terms determine the parties' rights and obligations. Taking early legal advice, with the contract to hand, allows a business to understand its position and options before matters escalate.

Find out about Commercial Contract Disputes →

A director or boardroom dispute is a disagreement involving the directors of a company about how it is managed or about a director's conduct or position. They commonly arise from: disagreements about strategy or major decisions; conflicts between directors, or between directors and shareholders; concerns that a director is acting in breach of their duties or in their own interests; disputes about a director's removal or the terms of their departure; allegations of misconduct or mismanagement; deadlock at board level; and the pressures that arise when a company is in financial difficulty. Because directors are responsible for managing the company and owe it significant legal duties, boardroom disputes can have serious consequences for the company and for the directors personally. In private companies, directors are often also shareholders, so a boardroom dispute frequently overlaps with a shareholder dispute. Early legal advice helps directors understand their position, duties, and options.

Find out about Director & Boardroom Disputes →

A partnership dispute is a disagreement between the partners in a business about how the partnership is run, how profits are shared, or the conduct of one or more partners. They commonly arise from: disagreements about the direction or management of the business; disputes over the division of profits or partners' drawings; concerns that a partner is not pulling their weight or is acting against the partnership's interests; breakdown of trust between partners; disputes when a partner wants to leave or retire; disagreements about bringing in new partners; and the consequences of a partner's death, incapacity, or misconduct. Partnership disputes are often especially difficult because partnerships are built on a relationship of mutual trust and good faith, and when that breaks down the consequences can be severe — particularly where there is no written partnership agreement to provide a framework for resolution. Early legal advice is important to protect each partner's position and the business itself.

Find out about Partnership & LLP Disputes →

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