Business Disputes.
Commercial dispute and litigation solicitors for businesses across South Wales and the South West. Clear, commercial advice that resolves disputes quickly where it can, and fights your corner properly when it must.
Commercial Dispute Solicitors
Most commercial disputes are resolved without ever reaching a courtroom, and for a business, that’s usually the right outcome, because litigation is slow, costly and a drain on management time. Our commercial dispute solicitors help businesses across South Wales and the South West resolve disputes of all kinds: disagreements between shareholders, partners or directors, problems with contracts and suppliers, unpaid invoices, and claims involving professional advisers. Whatever the dispute, our aim is the same, to protect your position and resolve it as quickly and commercially as we can.
A dispute is rarely just a legal question for a business; it’s a commercial one. The cost of pursuing a claim, the disruption to the business, and the value of an ongoing relationship all matter as much as who is technically right. So we start by understanding what a good outcome looks like for you, then advise on the most effective way to get there, whether that’s a robust letter, a negotiated settlement, mediation, arbitration, or court proceedings. We’ll also tell you honestly when a fight simply isn’t worth having.
We’ve been advising businesses in Wales since 1903. From the outset we’ll give you a straight assessment of the strengths and risks of your position and the likely cost, so you can make a commercial decision about whether and how to proceed. We charge on a time basis and set out a clear estimate before any work begins, and we’ll keep you updated on cost and prospects as the matter develops, so nothing comes as a surprise.
A dispute pulls focus from running your business, and the longer it drags on, the more it costs. The disputes we handle most for businesses are unpaid debts, contract fall-outs and disputes between owners. In each case, the sooner it’s resolved, the less it takes out of the business.
Which route is right for your dispute?
Court is rarely the first or best option for a business. Here’s how the main ways of resolving a commercial dispute compare.
| Negotiation | Mediation | Arbitration | Litigation (court) | |
|---|---|---|---|---|
| How it works | Solicitor-led negotiation, often starting with a letter of claim | A neutral mediator helps both sides reach a settlement | A private arbitrator hears the case and makes a binding decision | A judge hears the case in open court and decides |
| Typical timescale | Weeks–months | 1–3 months | 6–18 months | 12–24 months+ |
| Relative cost | Lowest | Low–moderate | Moderate–high | Highest |
| Is it binding? | Only if both sides agree terms | Only once a settlement is signed | Yes — a binding, enforceable award | Yes, and enforceable |
| Private or public? | Private | Private | Private and confidential | Public |
| Best for | Most disputes, as a first step | Preserving a commercial relationship and avoiding court | Technical or cross-border disputes, or where the contract requires it | High-value or unresolved disputes, or where a binding public ruling is needed |
Negotiation
Mediation
Arbitration
Litigation (court)
Most commercial disputes settle before reaching a final hearing. Many contracts also set out how disputes must be handled — sometimes requiring mediation or arbitration before court — so it’s worth checking yours early. The courts can penalise a party in costs for unreasonably refusing to consider mediation. We’ll advise on the most effective route, and the likely cost, before any work begins.
Specialist business disputes — whatever stage you're at
Find the area most relevant to your situation below.
Commercial Contract Disputes
Breach of supply, service, distribution and franchise contracts.
Learn more →Commercial Debt Recovery
B2B debts up to £100k under the SRA-regulated debt recovery scheme.
Learn more →Commercial Litigation
High-value commercial disputes between businesses.
Learn more →Director & Boardroom Disputes
Director removal, breach of duty claims and boardroom deadlock.
Learn more →Partnership & LLP Disputes
Partnership breakdowns, expulsions and partnership account disputes.
Learn more →Professional Negligence Against Advisers
Claims against negligent solicitors, accountants and other advisers acting for businesses.
Learn more →Shareholder Disputes
Unfair prejudice petitions, share valuations, deadlock and forced exits.
Learn more →Free tools for business disputes
Quick, free and private. Get an instant indication, then talk it through with us.
"This is the second time I’ve used Robertsons solicitors and they have been excellent."
Client testimonialHow we work on business disputes
For a business, a dispute is a commercial problem before it's a legal one. So we start with what a good outcome looks like for you, then choose the route most likely to get there for the least cost and disruption. We'll be straight about prospects and cost throughout.
- A clear, commercial assessment of your position and the likely cost, from the outset
- The most effective route chosen for your goal, settlement, mediation, arbitration or court
- Honest advice on when a fight isn't worth having
- Backed by the wider firm, commercial, property and employment expertise when your dispute needs it
Who would be looking after you?
Some of your business disputes specialists, supported by the wider Robertsons team.
Liz O'Connor
Liz is an Associate Director in the Litigation & Dispute Resolution team at Robertsons Solicitors and heads the firm's Employment department. Qualified in 2008, she has over 15 years' experience advising individuals and businesses on employment matters, partnership and shareholder disputes, and a wide range of contentious work, with a practical, commercially minded approach.
View profileLuke Hallinan
Luke is a Director at Robertsons Solicitors and head of the Civil Litigation department. Qualified in 1989, he has over 30 years' experience in contentious litigation for both individuals and businesses, with particular strengths in neighbour and boundary disputes and contentious probate, alongside commercial litigation, property disputes and professional negligence. He founded the firm's debt recovery department.
View profileOlivia James
Olivia is a Litigation & Employment Legal Executive. She supports the team's solicitors across a range of contentious matters, preparing legal documents, managing case files and ensuring client matters progress smoothly and efficiently.
View profileRobyn Bramham-Exley
Robyn is a Litigation and Employment Legal Executive. She supports the firm's Litigation and Employment team across commercial, property, employment and contentious probate matters, assisting with proceedings, witness statements, disclosure and court preparation. She holds the CILEx Level 3 Diploma and CPQ Advanced Paralegal Qualification.
View profileReal stories from real clients
“Great staff - professional, effective and efficient. Thank you for your help!”Ellie Atkins Tate
“Very professional and quick to reply to any queries, thank you.”Christopher Chambers
“Excellent, all round professional service. Clear, concise, helpful and personable.”Darren
What makes us different?
Independent since 1903
Over a century advising businesses across Wales, and still independent today.
Commercial, not combative
We measure success by the outcome for your business, not by whether it reaches court.
Straight about cost and prospects
A clear view of the risks and the likely spend, so you can make a commercial decision.
What do clients ask us most often?
In commercial litigation, the general rule is that the unsuccessful party pays the successful party's costs — so a business that wins can usually recover a proportion of its legal costs from the loser. However, recovery is rarely complete: the court assesses the costs, and the amount recovered is typically in the region of 60 to 70 percent of the actual costs incurred, even on a successful claim. In multi-track cases, costs budgeting caps the recoverable costs at the level approved by the court. Some costs may be irrecoverable, and if the case is lost, the business will usually have to pay the other side's costs as well as its own. The costs rules — including the impact of Part 36 offers — make the financial outcome of litigation uncertain, which is why an early and realistic assessment of costs against likely recovery is essential before committing to proceedings.
Find out about Commercial Litigation →Terminating a commercial contract carries significant risk and should never be done without careful consideration. A contract can be terminated: under an express termination clause in the contract (for example, for material breach, insolvency, or on notice); or at common law, where the other party has committed a repudiatory breach — a breach serious enough to entitle the innocent party to treat the contract as at an end. The critical risk is wrongful termination: if a party purports to terminate when it is not actually entitled to, that purported termination is itself a repudiatory breach, entitling the other party to terminate and claim damages against the party that got it wrong. This is one of the most common and costly mistakes in commercial contract disputes. Before terminating, a business should establish clearly whether it has a valid contractual or common law right to do so, and follow any procedural requirements in the contract precisely. Taking legal advice before terminating is strongly recommended.
Find out about Commercial Contract Disputes →Not necessarily — the time limit for a professional negligence claim is not always measured from when the negligent work was done. The primary limitation period is six years from the date of the breach of duty (in contract) or from when the damage was suffered (in the tort of negligence). But where the business did not know, and could not reasonably have known, about the negligence at that time, the Latent Damage Act 1986 may provide an additional three years from the date the business had the knowledge needed to bring a claim — subject to a long-stop of fifteen years from the negligent act. This is particularly relevant in business cases where the consequences of negligent advice — a defective document, a tax problem, an inadequate structure — may not come to light until years later. Identifying the correct limitation period in a professional negligence claim can be complex and depends on the facts. Because missing the deadline is usually fatal, a business that suspects negligence should take advice promptly rather than assuming it is either in or out of time.
Find out about Professional Negligence Against Advisers →Directors owe seven general duties to the company, codified in Sections 171 to 177 of the Companies Act 2006. These are: to act within their powers, in accordance with the company's constitution; to promote the success of the company for the benefit of its members as a whole, having regard to factors including the long term, employees, and the company's reputation; to exercise independent judgment; to exercise reasonable care, skill, and diligence; to avoid conflicts of interest between their personal interests and the company's; not to accept benefits from third parties given because of their position; and to declare any interest in a proposed transaction or arrangement with the company. These duties are owed to the company itself, not to individual shareholders. Breach of these duties can result in personal liability for the director, including an obligation to compensate the company or account for profits. Directors should understand their duties, as breaching them — even unintentionally — can have serious personal consequences.
Find out about Director & Boardroom Disputes →Where partners have not entered into a written partnership agreement, their relationship is governed by the default rules in the Partnership Act 1890 — and these default rules often surprise partners and cause disputes. Under the Act, in the absence of agreement: profits and losses are shared equally, regardless of the partners' respective capital contributions or workload; no partner is entitled to a salary; all partners are entitled to take part in management; decisions on ordinary matters are taken by majority, but changes to the nature of the business require unanimity; and — most significantly — the partnership is dissolved automatically when any partner leaves, retires, dies, or gives notice to dissolve. This last rule means that without an agreement, a single partner can bring the whole partnership to an end, throwing the business into crisis. The absence of a written agreement is one of the most common causes of serious partnership disputes, which is why putting one in place is strongly recommended.
Find out about Partnership & LLP Disputes →A commercial contract dispute is a disagreement between businesses about the existence, meaning, performance, or termination of a contract. They arise in many ways, including: one party failing to deliver goods or services, or delivering them late or defectively; non-payment or disputed payment; disagreement about what the contract actually requires; a party purporting to terminate the contract; allegations that one party was induced to enter the contract by a misrepresentation; and disputes about the effect of particular clauses, such as limitation, exclusion, or force majeure provisions. Commercial contract disputes are among the most common business disputes and can affect supply chains, cash flow, and commercial relationships. The starting point in any dispute is always the contract itself — its terms determine the parties' rights and obligations. Taking early legal advice, with the contract to hand, allows a business to understand its position and options before matters escalate.
Find out about Commercial Contract Disputes →A director or boardroom dispute is a disagreement involving the directors of a company about how it is managed or about a director's conduct or position. They commonly arise from: disagreements about strategy or major decisions; conflicts between directors, or between directors and shareholders; concerns that a director is acting in breach of their duties or in their own interests; disputes about a director's removal or the terms of their departure; allegations of misconduct or mismanagement; deadlock at board level; and the pressures that arise when a company is in financial difficulty. Because directors are responsible for managing the company and owe it significant legal duties, boardroom disputes can have serious consequences for the company and for the directors personally. In private companies, directors are often also shareholders, so a boardroom dispute frequently overlaps with a shareholder dispute. Early legal advice helps directors understand their position, duties, and options.
Find out about Director & Boardroom Disputes →A partnership dispute is a disagreement between the partners in a business about how the partnership is run, how profits are shared, or the conduct of one or more partners. They commonly arise from: disagreements about the direction or management of the business; disputes over the division of profits or partners' drawings; concerns that a partner is not pulling their weight or is acting against the partnership's interests; breakdown of trust between partners; disputes when a partner wants to leave or retire; disagreements about bringing in new partners; and the consequences of a partner's death, incapacity, or misconduct. Partnership disputes are often especially difficult because partnerships are built on a relationship of mutual trust and good faith, and when that breaks down the consequences can be severe — particularly where there is no written partnership agreement to provide a framework for resolution. Early legal advice is important to protect each partner's position and the business itself.
Find out about Partnership & LLP Disputes →Didn't find what you were looking for? Speak to one of our business disputes specialists directly.
Practical advice you can read at your own pace
Plain-English guides and articles from our business disputes team.
Litigation vs Mediation: Difference, Cost, Process, Benefits
Our article explores the difference between litigation and mediation and what should be considered.
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Paying unlawful dividends can mean serious repercussions for businesses. We investigate what unlawful dividends are.
Across South Wales and the South West
Cardiff
6 Park Place, Cardiff, CF10 3RS
029 2023 7777
Visit office pageSwansea
Princess Quarter, 18 Princess Way, Swansea, SA1 3LW
01792 720 721
Visit office pageBarry
6 St Nicholas Road, Barry, CF62 6QW
01446 745 660
Visit office pageBristol
Trym Lodge,1 Henbury Road, Westbury-On-Trym, Bristol, BS9 3HQ
Appointment only0117 325 9545
Visit office pageNewport
8a Pentonville, Newport, NP20 5HB
Appointment only01633 742 741
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