Workplace Illness

Occupational Hearing Loss.

If years of noise at work, machinery, power tools, plant, have left you with hearing loss or tinnitus, you may be able to claim against your employer or former employer. Employers have been required to protect workers' hearing for decades. No win, no fee.

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Occupational Hearing Loss
About this service

Hearing loss and tinnitus caused by work

If you spent years working around loud machinery, power tools or industrial plant and now have hearing loss, tinnitus, or both, you may be able to bring a claim against the employer or employers responsible. Employers have been required to protect workers from excessive noise for decades, assessing noise levels, providing and enforcing hearing protection, and checking workers’ hearing. Where they failed, and your hearing was damaged as a result, compensation may be available. These claims are funded on a no win, no fee basis.

Were you in the armed forces?

If your hearing was damaged by noise during military service, gunfire, artillery, aircraft, rather than civilian employment, our military hearing loss page is the right place to start, because service claims work differently. This page is for hearing loss caused by civilian work. If your noise exposure spanned both, tell us, and we will make sure each part is handled correctly.

Could you still be in time?

Quite possibly. The time limit runs from when you knew, or should have known, that your hearing loss was significant and linked to your work, which is often the date you were tested and told, not the years you spent in the noise. Because hearing loss comes on gradually, many people assume too much time has passed when in fact it has not. The court can also allow some later claims. The practical step is simple: if you think work damaged your hearing, get advice rather than assume you are too late.

No win, no fee

Occupational hearing loss claims are funded by a conditional fee agreement, no win, no fee. There is nothing to pay us up front, and nothing for our work if the claim does not succeed. If it succeeds, your legal costs are largely recovered from the other side, and any success fee is capped and explained clearly before you start. We will set out the funding that fits your case when we first speak.

How we help

We act for people across South Wales and the South West whose hearing was damaged in the region’s factories, foundries, mines and heavy industry. Hearing claims turn on a good audiogram, the test that shows the tell-tale pattern of noise damage, and a clear account of where you worked and the noise you faced, and we arrange the medical evidence and trace former employers and their insurers, including where you worked for several noisy employers over a career. Where vibrating tools also affected your hands, see our hand-arm vibration page, and for other conditions our other work-related illness page. To talk it through, you can request a callback or contact our team. Guidance on noise at work is available from the Health and Safety Executive.

People often put hearing loss down to age and assume nothing can be done, but if work caused it, and you're still in time, there may well be a claim.

Our approach
How we work

Clear advice. Practical next steps.

Every occupational hearing loss matter is different. We start by understanding your situation before we recommend an approach.

We won't push you toward a process that doesn't fit. We won't drag things out. And we'll always tell you what something will cost before we start it.

  • A dedicated specialist for your matter, backed by the wider Robertsons workplace illness team
  • Transparent pricing — clear written costs before any work begins
  • Plain-English advice — no jargon, no surprises
  • Offices across South Wales and the South West
What occupational hearing loss clients say

Real stories from real clients

★★★★★
“Fantastic experience with Robertsons Solicitors. Kept well informed at every step of the proceedings. Achieved an amazing result and I highly recommend them - friendly and professional.”
Jens
★★★★★
“First class from beginning to end.”
Julie Anne Phillips
★★★★★
“Excellent communications, always able to speak to the person in charge, and their service is proactive. The staff are very personable. This is the third time we have used Robertsons (Barry).”
Fresh Ideals CIC Barry
Common questions

Questions clients ask us about occupational hearing loss

Yes — if your hearing has been damaged by exposure to excessive noise in your workplace, you may have a claim against your employer or former employer. Employers have had a legal duty to protect workers from noise-induced hearing loss since at least 1963, when the Court of Appeal confirmed in Berry v Stone Manganese that the dangers of industrial noise were well known and that employers were required to take protective measures. The duty was strengthened by the Noise at Work Regulations 1989 and the Control of Noise at Work Regulations 2005, which set specific action levels and required employers to provide hearing protection and health surveillance. Workers in industries including manufacturing, construction, mining, agriculture, and entertainment have all successfully brought occupational hearing loss claims.

Proving causation in an occupational hearing loss claim requires medical and factual evidence. The medical evidence consists of an audiological assessment identifying the degree and pattern of hearing loss — noise-induced hearing loss produces a characteristic dip at around 4kHz on an audiogram that distinguishes it from age-related loss — and a medical expert report attributing the loss to occupational noise exposure rather than other causes. The factual evidence covers the work history: the employers worked for, the nature of the work and machinery used, the noise levels encountered, and whether hearing protection was provided and enforced. Evidence from former colleagues, trade union records, and occupational hygiene expert evidence on typical noise levels in the relevant industry can all support the claim.

All workplace illness claims at Robertsons, including occupational hearing loss claims, are funded on a conditional fee agreement — no win no fee. You pay nothing upfront and nothing if the claim is unsuccessful. If the claim succeeds, legal fees are recovered from the defendant, and the funding arrangements are explained in full before you instruct us. There is no financial risk to you in pursuing a claim. The no win no fee model means that access to justice in industrial disease cases does not depend on a claimant's ability to pay legal fees — the claim is assessed on its merits, not on the client's means.

The limitation period is three years from the date of knowledge — when you first knew, or ought reasonably to have known, that you had suffered a significant hearing loss attributable to your work. For many people this is when they first received a formal diagnosis or had their hearing tested and were told the pattern was consistent with noise exposure — not the date they first noticed difficulty hearing. The date of knowledge can be significantly later than the date of exposure, which means many workers who assume they are out of time are not. The court also has a discretion under section 33 of the Limitation Act 1980 to allow late claims in appropriate circumstances. Taking legal advice as soon as you suspect your hearing loss may be work-related is strongly recommended.

Compensation for occupational hearing loss covers general damages for the hearing loss and tinnitus themselves — assessed using the Judicial College Guidelines — and special damages for financial losses, which in hearing loss cases commonly include the cost of hearing aids and batteries over a lifetime, and loss of earnings where the hearing loss has affected employment. General damages for moderate hearing loss typically range from several thousand to tens of thousands of pounds depending on severity. Where tinnitus accompanies the hearing loss, this adds to the award. Hearing aids costs — including private digital aids where appropriate — can be recovered as a head of special damages. The overall compensation depends on the degree of hearing loss and its impact on the claimant's life.

Employers have had a clear legal duty to protect workers from noise-induced hearing loss for decades. Since Berry v Stone Manganese [1963], the courts have recognised that the dangers of industrial noise were well-known and that employers were required to take reasonable steps to reduce exposure and provide hearing protection. The Noise at Work Regulations 1989 and the Control of Noise at Work Regulations 2005 strengthened these obligations, requiring employers to: assess noise levels in the workplace; take action to reduce exposure where levels exceed the action levels; provide suitable hearing protection where engineering controls alone cannot reduce exposure sufficiently; and carry out health surveillance — including audiometric testing — for workers regularly exposed to high noise levels. Failure to comply with any of these obligations can constitute a breach of the employer's duty of care.

The key evidence for an occupational hearing loss claim is: an audiological assessment showing the degree and pattern of hearing loss, ideally with the characteristic 4kHz notch consistent with noise exposure; a medical expert report from an ENT specialist or audiologist attributing the loss to occupational noise and quantifying the noise-induced component; a detailed employment history covering all employers and periods of employment, with a description of the machinery and noise levels encountered at each; evidence that adequate hearing protection was not consistently provided or enforced; and if available, occupational hygiene evidence on typical noise levels in the relevant industry. Former colleagues can provide witness evidence about working conditions. Employment records, wage slips, and National Insurance records can help establish the work history.

Noise-induced hearing loss is a cumulative condition — it builds up over years of exposure from multiple sources. Where a claimant worked for several employers over a career in noisy industries, each employer who exposed them to excessive noise without adequate protection may be liable for their contribution to the overall loss. The liability is apportioned between employers based on the duration and intensity of the exposure during each period of employment. In practice, employers are jointly and severally liable — meaning the claimant can recover the full compensation from any one defendant, who then has rights of contribution against the others. Where some employers have dissolved, their insurers remain liable. Specialist solicitors manage the apportionment process across multiple defendants as part of the claim.

Any workplace noise that regularly exceeds 80 decibels can cause hearing damage over time — the Control of Noise at Work Regulations 2005 set action levels at 80dB and 85dB, with an exposure limit of 87dB. Industries and environments with particularly high noise levels include: heavy manufacturing and engineering; construction and demolition; mining and quarrying; shipbuilding and ship repair; agriculture (tractors, machinery); textiles and weaving; printing; woodworking; and live music and entertainment. Noise-induced hearing loss is caused by cumulative exposure over time rather than a single incident in most cases — workers who spent years using loud machinery without adequate hearing protection are at particular risk. Exposure to sudden loud impulse noise — such as pneumatic tools or explosions — can also cause immediate damage.

Have a question that isn't covered here? Speak to one of our occupational hearing loss specialists directly.

Get started with our occupational hearing loss team

Confidential, no pressure, and we'll explain what's involved before you commit to anything.