Workplace Issues

Employment Tribunal Representation.

If your workplace dispute can't be resolved any other way, the employment tribunal decides it. It's free to bring a claim, and we can represent you through every stage, from ACAS to the final hearing.

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Employment Tribunal Representation
About this service

What does the employment tribunal do?

The employment tribunal is the specialist court that decides disputes between employees and employers. It hears most workplace claims, including unfair and wrongful dismissal, discrimination, whistleblowing, redundancy pay and unpaid wages. It does not deal with personal injury or disputes between businesses, those go to the civil courts. The tribunal is designed to be more accessible and less formal than a court, but it is still a judicial process, with rules of evidence and procedure that can make a real difference to the outcome, which is where good preparation and representation count.

Do you have to pay tribunal fees?

No. It is free to bring a claim to the employment tribunal. Fees were introduced in 2013 but were ruled unlawful by the Supreme Court in 2017, and although reintroduction has been discussed, the government confirmed they would not return. So there is no fee to lodge your claim, the cost to consider is legal representation, not a tribunal charge. That keeps the tribunal open to everyone, whatever their means.

Start with ACAS

You cannot go straight to a tribunal. For almost every claim, you must first notify ACAS and go through early conciliation, a free service that gives both sides a chance to settle before a claim is lodged. It can last up to twelve weeks, and it pauses the strict time limit for claiming while it runs. Neither side is forced to engage, and if it does not resolve matters, ACAS issues a certificate and you can proceed. You can read more about early conciliation on the ACAS website.

Using Welsh in a tribunal in Wales

For tribunals sitting in Wales, you have the right to use Welsh. You, your representative and your witnesses can speak Welsh at the hearing, and bilingual hearings with Welsh-speaking judges can be arranged. Asking to use Welsh does not delay your case or affect the outcome in any way. As a firm rooted in Wales, we are well placed to help if you would prefer your case to be dealt with in Welsh.

How we help

We represent employees across South Wales and the South West through every stage of the tribunal process, from ACAS conciliation to the final hearing, preparing your claim, gathering the evidence, drafting witness statements and putting your case. Because employment tribunal representation for dismissal claims is a regulated service, we set out our fees in full on our employment pricing page and give you a written estimate at the outset. To talk about your claim, you can request a callback or contact our team. GOV.UK has general guidance on employment tribunals.

The tribunal process is daunting on your own, we prepare your case properly and stand alongside you from the first form to the final hearing.

Our approach
How we work

Clear advice. Practical next steps.

Every employment tribunal representation matter is different. We start by understanding your situation before we recommend an approach.

We won't push you toward a process that doesn't fit. We won't drag things out. And we'll always tell you what something will cost before we start it.

  • A dedicated specialist for your matter, backed by the wider Robertsons workplace issues team
  • Transparent pricing — clear written costs before any work begins
  • Plain-English advice — no jargon, no surprises
  • Offices across South Wales and the South West
How the process works

What to expect, step by step

1

ACAS early conciliation

Before you can claim, you notify ACAS, which offers both sides a free chance to settle; this pauses the time limit.

2

Your claim (ET1)

If conciliation doesn't resolve it, we submit your claim form to the tribunal within the time limit.

3

The employer's response (ET3)

Your employer files its response, and the tribunal sets a timetable for the case.

4

Preparing the case

Both sides exchange documents and witness statements, and any preliminary issues are dealt with.

5

The hearing

At the final hearing both sides give evidence and the tribunal decides; most claims settle before this point.

What employment tribunal representation clients say

Real stories from real clients

★★★★★
“Prompt and professional service, completed the scope of works with the most effective communication path. I can highly recommend their service.”
Colin Lewis Employment law
★★★★★
“I would definitely recommend Robertsons Solicitors for their professionalism and communication throughout the whole process.”
Msbernadette Hinder Swansea · Claim
★★★★★
“Very professional and quick to reply to any queries, thank you.”
Christopher Chambers
Common questions

Questions clients ask us about employment tribunal representation

Yes — claimants and respondents can represent themselves, and many do. The tribunal is designed to be more accessible than the civil courts, and judges will generally ensure unrepresented parties understand the process. That said, representing yourself at a multi-day discrimination or whistleblowing hearing — where you may be cross-examined, need to cross-examine witnesses, and must present legal arguments — is genuinely challenging. The other side may be represented by experienced employment lawyers. Where the claim is straightforward and the value modest, self-representation may be a practical choice. Where the claim is complex or high-value, the risk of a worse outcome through inexperience may outweigh the cost of legal representation. Many solicitors offer unbundled services — helping with specific parts of the process rather than the whole claim.

No — there is no legal requirement to have a solicitor, and many claimants represent themselves. Tribunal procedure is designed to be accessible, and judges will generally assist unrepresented parties to understand the process. However, having legal representation significantly improves outcomes in most cases — particularly where the claim is complex, involves discrimination or whistleblowing, where the employer is professionally represented, or where the financial value of the claim is high. A solicitor can help you prepare your claim, gather and organise evidence, draft witness statements, and present your case effectively at the hearing. The question is not just whether you can represent yourself, but whether doing so gives you the best chance of the outcome you need.

From submitting the ET1 to a final hearing, most claims take between twelve and twenty-four months — sometimes longer for complex multi-day cases or in regions where tribunal waiting lists are long. Simple, short claims may be listed more quickly; discrimination and whistleblowing cases with multiple issues often take longer. Early conciliation, preliminary hearings, and judicial mediation all add stages to the process but may resolve the claim before a final hearing. Most claims — including many that are strongly contested — settle before the final hearing, often in the weeks leading up to it. The uncertainty and delay of tribunal proceedings is one of the key factors that drives settlement negotiations.

Employment tribunal representation costs vary significantly depending on the nature and complexity of the claim and whether it settles or proceeds to a final hearing. Because employment tribunal claims for unfair dismissal and employment tribunal representation are SRA-regulated services, we publish detailed pricing on our employment pricing page. We charge by the hour and provide a written cost estimate at the outset. There are no tribunal fees for bringing a claim. In most tribunal proceedings, each party bears their own legal costs regardless of outcome — adverse costs orders against claimants are rare. The cost of legal representation should be weighed against the potential value of the claim and the strength of your legal position.

Success rates vary significantly by claim type. Published tribunal statistics show that a minority of claims that proceed to a final hearing succeed — but these figures can be misleading, as they exclude the many claims that settle before a final hearing. The strength of any individual claim depends on the facts, the evidence available, the credibility of witnesses, and the legal issues involved. Discrimination and whistleblowing claims tend to be harder to win than straightforward unfair dismissal cases. Having legal advice on the realistic merits of a claim before committing to tribunal proceedings is essential — understanding the strength of your position helps you decide whether to litigate or negotiate, and on what terms.

A preliminary hearing is a tribunal hearing held before the final hearing to deal with specific procedural or legal issues. Common purposes include: determining whether the tribunal has jurisdiction to hear the claim; deciding whether the claimant is an employee or worker; striking out a claim or response that has no reasonable prospects of success; making case management orders about the exchange of documents and witness statements; and listing the case for a final hearing. Some preliminary hearings are conducted by a judge alone on the papers; others are held with the parties present. Being well-prepared for a preliminary hearing matters — strike-out applications and jurisdictional challenges can end a claim before it reaches a final hearing.

Winning a tribunal judgment does not guarantee payment. If the employer fails to pay voluntarily, the claimant must take enforcement action through the civil courts — registering the tribunal award as a county court judgment and then using enforcement mechanisms such as a warrant of control (bailiffs), a charging order on property, or an attachment of earnings order. HMRC also operates a naming scheme for employers who fail to pay tribunal awards. Enforcement takes time and costs money, and is particularly difficult where the employer is insolvent. Checking the financial position of the respondent before committing to tribunal proceedings — and considering whether any award would realistically be recoverable — is a practical step worth taking.

A schedule of loss is a document setting out the financial compensation the claimant is seeking — itemising past and future loss of earnings, loss of pension, loss of benefits, and any injury to feelings or other heads of loss. It is submitted to the tribunal and the other party ahead of the final hearing. A well-prepared schedule of loss is essential: it frames the financial value of the claim, informs settlement negotiations, and guides the tribunal on what to award if the claimant succeeds. A poorly prepared schedule — one that is vague, overstated, or fails to account for earnings since dismissal — can undermine credibility and reduce the award made. Preparing a schedule of loss requires care, supporting evidence, and an understanding of the applicable legal principles.

Early conciliation is a free service provided by ACAS that gives both parties the opportunity to resolve the dispute before a tribunal claim is submitted. It is mandatory for most employment tribunal claims — you must notify ACAS and receive an early conciliation certificate before the tribunal will accept your ET1. The early conciliation period can now last up to 12 weeks, during which the limitation clock is paused. Neither party is obliged to engage with conciliation — if either declines or conciliation fails, ACAS issues a certificate and the claimant can proceed to tribunal. ACAS conciliators are neutral and do not advise either party — they facilitate negotiation. Early conciliation resolves a significant proportion of disputes without the need for tribunal proceedings.

Judicial mediation is a structured settlement process conducted by an employment judge, available in cases that have already been listed for a final hearing. Unlike early conciliation — which takes place before a claim is submitted and is facilitated by an ACAS officer — judicial mediation is conducted by a judge who has no decision-making role in the case and whose role is solely to help the parties reach a settlement. It is voluntary, confidential, and typically takes place as a full-day hearing. Judicial mediation has a high settlement rate and is particularly useful in complex discrimination or whistleblowing cases where the parties are far apart. If it fails, the case proceeds to the final hearing before a different judge.

The employment tribunal is a specialist court that deals with disputes between employees and employers arising from employment law rights. It hears claims including unfair dismissal, wrongful dismissal, discrimination and harassment, whistleblowing detriment, redundancy pay, unlawful deductions from wages, breach of contract on termination, and claims under the Working Time Regulations. It does not deal with personal injury claims or disputes between businesses — those go to the civil courts. The tribunal is intended to be accessible and less formal than the civil courts, but tribunal hearings are still judicial proceedings with rules of evidence and procedure that can significantly affect the outcome of a claim.

The process begins with notifying ACAS and going through early conciliation — a mandatory step for most claims. If conciliation fails, the claimant submits a claim form (ET1) within the time limit. The employer responds with an ET3. The tribunal may hold a preliminary hearing to deal with jurisdictional issues, strike-out applications, or case management. Both parties then exchange documents and witness statements ahead of the final hearing. At the final hearing, both sides present evidence, witnesses are cross-examined, and the tribunal decides the outcome. Most claims settle before the final hearing — often following judicial mediation or further ACAS conciliation. The full process from claim to final hearing typically takes twelve to twenty-four months depending on complexity and tribunal workload.

Have a question that isn't covered here? Speak to one of our employment tribunal representation specialists directly.

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