Family Law

Care Proceedings & Social Services.

If social services are involved with your child, you have rights, and in care proceedings, legal aid means you can be represented whatever your income. We act for parents and families calmly and without judgement.

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Local Authority Children
About this service

What happens when social services are involved with your child?

Social services involvement covers a wide range, from offering a family extra support to, at the most serious end, asking a court to decide whether a child can stay at home. Early contact, often after a referral from a school or GP, does not mean your child will be taken away. At every stage you have rights: to be told what the concerns are, to take legal advice, and to take part in any assessment or meeting. Getting advice early gives you the best chance of putting things right and being heard, and in this area the right advice is rarely out of reach because of cost, as the section on legal aid below explains.

What is the pre-proceedings (PLO) stage?

Before going to court, a local authority will often use the pre-proceedings stage, part of what is called the Public Law Outline. You receive a “letter before proceedings” setting out the concerns and are invited to a meeting to discuss them. It is a serious step, but also an opportunity: with the right support you can address the concerns and, in many cases, avoid court altogether. This is the point to instruct a solicitor, legal help is available, so that you go into that meeting understanding the concerns and your options.

Care and supervision orders

If matters cannot be resolved, the local authority can apply to court. The court can only make a care or supervision order if it is satisfied that a child is suffering, or is likely to suffer, significant harm, and that an order is better for the child than making none. A care order places a child in the local authority’s care and gives it parental responsibility, shared with you; a supervision order leaves the child at home under the authority’s supervision. In an emergency a court can make a short-term emergency protection order, and during proceedings it may make an interim order while it considers the case. The court, not the local authority, makes the final decision, and the authority has to prove its case.

Can you stop a child being voluntarily accommodated?

Sometimes a local authority asks a parent to agree to a child being looked after voluntarily, under section 76 of the Social Services and Well-being (Wales) Act 2014, or section 20 of the Children Act 1989 in England. This is by agreement, not a court order, and you should never feel pressured into it. If you have parental responsibility and no court order is in place, you are generally entitled to object, or to ask for your child to come home. Because the consequences are significant, take advice before agreeing to, or signing, anything.

Legal aid for care proceedings

This is the reassurance that matters most. If the local authority starts care proceedings, or applies for an emergency protection or supervision order, about your child, legal aid is available to you as a parent with parental responsibility regardless of your income or the strength of your case. In other words, you can be represented, and cost should not stop you getting help. We hold a legal aid franchise for this work, so we can advise you under legal aid from the outset.

Social services in Wales

In Wales, local authorities work under the Social Services and Well-being (Wales) Act 2014 alongside the Children Act 1989, and it is Cafcass Cymru that appoints the children’s guardian, the independent social worker who represents the child’s interests in court (in England this is Cafcass). The framework and the court’s approach are otherwise much the same on both sides of the border. We act for families across South Wales and the South West and are at home in both systems.

How we can help

We act for parents, grandparents and other relatives, including those who want to care for a child as kinship carers or through a child arrangements or special guardianship order. We are calm, clear and on your side, and we will tell you honestly where you stand. Most of this work is covered by legal aid; where it is not, we charge by the hour with a written estimate. To talk to us in confidence, you can request a callback or contact our family team.

These are frightening situations, and you don't face them alone, we act for parents and families clearly, calmly and without judgement, and legal aid usually covers it.

Our approach
How we work

Clear advice. Practical next steps.

Every local authority children matter is different. We start by understanding your situation before we recommend an approach.

We won't push you toward a process that doesn't fit. We won't drag things out. And we'll always tell you what something will cost before we start it.

  • A dedicated specialist for your matter, backed by the wider Robertsons family law team
  • Transparent pricing — clear written costs before any work begins
  • Plain-English advice — no jargon, no surprises
  • Offices across South Wales and the South West
How the process works

What to expect, step by step

1

Early involvement and assessment

Social services look into the concerns that have been raised, often through a section 47 enquiry. This may lead to support for your family at home; it does not automatically mean court. You have the right to advice from the start.

2

Pre-proceedings (the PLO)

If concerns continue, you may receive a letter before proceedings and be invited to a meeting. This is the time to instruct a solicitor, legal help is available, and often the chance to put things right before court.

3

Application to court

If matters cannot be resolved, the local authority applies for a care or supervision order. The court may make an interim order while it looks at the case; it does not decide the outcome yet.

4

Assessments and the children's guardian

The court directs assessments, including of relatives who might care for the child, and a children's guardian is appointed through Cafcass Cymru, or Cafcass in England, to represent your child.

5

Final hearing and decision

The court weighs all the evidence and decides what is best for your child, aiming to conclude within 26 weeks. We represent you at every stage.

What local authority children clients say

Real stories from real clients

★★★★★
“From day one of our public law children case, Rebecca Baker did not rest until I got the outcome I wanted, and even secured protective orders to safeguard my family. Professional and efficient.”
Bilal Care proceedings
★★★★★
“I had Rebecca Baker and would recommend her to anyone in need of help with social services. She's down to earth, understanding and happy to advise you on things you don't understand.”
Martin Griffiths Social services matter
★★★★★
“Robertsons were amazing in helping me navigate a difficult divorce. Their professionalism throughout my ordeal was incredibly reassuring. Big thanks to the team.”
Steve Hynes Divorce
Your specialists

Who would be looking after you?

Some of your local authority children team at Robertsons.

Common questions

Questions clients ask us about local authority children

Yes — parents have the right to oppose care proceedings at every stage. Care proceedings are heard in the family court, and parents are entitled to be represented by a solicitor — legal aid is available automatically to parents in care proceedings, regardless of their income. You can challenge the local authority's evidence, contest the threshold criteria, propose alternative arrangements such as kinship care, and put forward a care plan of your own. The court makes the final decision, not the local authority — the local authority must prove its case to the court's satisfaction. Instructing a solicitor as early as possible in proceedings gives you the strongest position from which to challenge.

Yes — you have the right to take legal advice before attending any meeting with social services, and in many cases a solicitor or legal adviser can accompany you. In formal settings such as child protection conferences, having legal support present can help ensure your views are heard and your rights are protected. Legal aid is available for parents involved in or at risk of care proceedings, and advice should be sought as early as possible — before signing any agreements or consenting to voluntary arrangements. You are not required to engage with voluntary processes without first understanding what you are agreeing to and what the consequences may be.

Relatives or friends who wish to care for a child involved in local authority proceedings can be assessed as kinship carers. The process typically begins with a viability assessment by the local authority, followed by a full kinship foster carer assessment if the viability assessment is positive. In care proceedings, relatives can apply to the court to be joined as parties, which gives them the right to be heard and to instruct their own solicitor — legal aid may be available. Outside of proceedings, a relative caring for a child can apply for a child arrangements order, a special guardianship order, or in some cases an adoption order, each of which provides different levels of legal security and support. Grandparents in particular often do not realise they have the right to apply — early legal advice is essential.

You have the right to know what concerns have been raised about your family and the basis for any investigation. You have the right to legal advice — and in care proceedings, publicly funded legal aid is available to parents regardless of income, so cost should not be a barrier to getting help. You have the right to participate in assessments and planning meetings, to see reports about your family, and to challenge decisions you disagree with. You are not obliged to agree to voluntary arrangements or to sign any document without taking legal advice first. Social workers have significant powers, but they also have obligations — understanding both is essential when navigating an investigation.

Local authority involvement with a family can range from offering support services through to applying to court to remove children from their parents' care. Early involvement — often triggered by a referral from a school, GP, or other professional — does not automatically mean your children are at risk of being removed. In Wales, local authorities operate under the Social Services and Well-being (Wales) Act 2014 alongside the Children Act 1989; in England, the Children Act 1989 and statutory guidance govern the process. At every stage, parents have rights — including the right to know what concerns have been raised, the right to legal advice, and the right to participate in any assessment or planning process. Taking legal advice as early as possible gives you the best chance of influencing the outcome.

A child protection conference is a formal meeting convened by the local authority after a section 47 enquiry, bringing together professionals involved with the family — social workers, teachers, health visitors, police — alongside the parents and, where appropriate, the child. The purpose is to share information, assess the risk to the child, and decide whether a child protection plan is needed. Parents have the right to attend, to bring a supporter or legal adviser, and to contribute their views. The conference chair makes the decision about whether to place the child on the child protection register and under a child protection plan. Preparing carefully for a conference — with legal support if possible — can significantly influence the outcome.

A care order is a court order made under section 31 of the Children Act 1989 that places a child in the care of the local authority. For a care order to be made, the court must be satisfied that the child is suffering or likely to suffer significant harm attributable to the care being given by the parents, and that making the order is better for the child than making no order. A care order gives the local authority parental responsibility for the child, which it shares with the parents — but the local authority can override the parents' wishes where it considers this necessary to safeguard the child. Parents retain parental responsibility but their ability to exercise it is significantly restricted for as long as the order is in force.

A child protection plan is put in place when a child protection conference concludes that a child is at risk of significant harm and needs a formal plan to keep them safe. It sets out what the local authority and other agencies will do to support the family, what is expected of the parents, and what will be monitored going forward. Being subject to a child protection plan does not mean your child will be removed — most children on a plan remain at home with their family. However, it is a serious step that involves ongoing scrutiny of your family life, regular reviews, and the possibility of further action if the plan is not working. Legal advice at this stage is strongly recommended.

A section 47 enquiry is a formal investigation carried out by the local authority — under section 47 of the Children Act 1989 — where there is reasonable cause to suspect a child is suffering or likely to suffer significant harm. The enquiry involves gathering information from the family, school, GP, and other relevant agencies, and assessing the level of risk to the child. It usually results in one of three outcomes: no further action, a child in need plan offering support, or a child protection conference being convened. Parents are entitled to know that a section 47 enquiry is taking place and should seek legal advice immediately — the decisions made at this stage can have lasting consequences for their family.

A viability assessment is an initial evaluation carried out by the local authority to assess whether a relative or friend could be a suitable carer for a child who cannot safely remain with their parents. It considers the proposed carer's ability to meet the child's needs, their relationship with the child and the parents, any relevant history, and any risks or concerns. A positive viability assessment leads to a full kinship assessment. A negative assessment does not automatically end the matter — it can be challenged, and relatives can instruct their own solicitor to contest the findings or present additional evidence. In care proceedings, the court must consider all realistic placement options, including family and friends, before approving a plan for adoption.

An emergency protection order (EPO) is a short-term court order that authorises the local authority to remove a child from their home, or to prevent a child from being removed from a place of safety, where there is reasonable cause to believe the child is likely to suffer significant harm. EPOs can be granted without the parents being present or notified in advance — known as without-notice applications. An EPO lasts for a maximum of eight days, with the possibility of one extension of up to seven days. Parents can apply to discharge an EPO after 72 hours. Given the short timescales involved, contacting a solicitor immediately after an EPO is made is essential — the window for challenge is very narrow.

A care order places the child in the local authority's care, giving the authority shared parental responsibility and the power to determine where the child lives. A supervision order, by contrast, leaves the child living at home with their family but places them under the supervision of the local authority or a probation officer, who is required to advise, assist, and befriend the child. A supervision order does not give the local authority parental responsibility. Supervision orders are used where the threshold for significant harm is met but the level of risk does not require the child to be removed from home. Both orders last for up to one year initially and can be extended.

A child in need is a child who requires additional support to achieve a reasonable standard of health or development — this includes children with disabilities and those whose development may be impaired without support services. Section 17 of the Children Act 1989 places a duty on local authorities to safeguard and promote the welfare of children in need. A child at risk of harm triggers a more serious response: where there is reasonable cause to suspect a child is suffering or likely to suffer significant harm, the local authority must conduct a section 47 enquiry to decide whether action is needed to protect the child. The distinction matters because the threshold for intervention — and the legal powers available — is significantly higher for children at risk of harm.

Have a question that isn't covered here? Speak to one of our local authority children specialists directly.

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