Workplace Issues.

Employment solicitors for employees across South Wales and the South West. Clear, honest advice when you're facing problems at work, from dismissal and discrimination to redundancy and settlement agreements.

Independent since 1903
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Locations across South Wales and the South West
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Workplace Issues team
About workplace issues

Employment Solicitors for Employees

Most problems at work can be resolved without going to a tribunal, but it helps to know your options before you act. Our employment solicitors for employees advise people across South Wales and the South West who are facing difficulties at work, from dismissal and redundancy to discrimination, whistleblowing and being asked to sign a settlement agreement. Whatever you’re dealing with, we’ll explain where you stand, set out the routes open to you, and handle as much or as little as you need.

Problems at work can feel overwhelming, partly because the rules are complicated and the stakes, your income, your career, your confidence, are high. People often aren’t sure whether what’s happened to them is actually unlawful, or what they can realistically do about it. So our first job is to give you a clear, honest assessment: whether you have a strong position, what your options are, and what each one is likely to involve. Sometimes the answer is to raise the matter internally; sometimes it’s to negotiate an exit on good terms; and sometimes it’s to bring a claim.

We’ve been advising people in Wales since 1903. We’ll be straight with you about the strengths and weaknesses of your situation, and we won’t push you towards a tribunal when a quicker, less stressful route would serve you better. Many workplace disputes are settled long before a hearing. Where you’ve been offered a settlement agreement, your employer will usually pay towards the cost of the advice you’re required to take, and we’ll tell you clearly how any other work would be funded before it begins.

There are strict time limits on workplace claims, so it’s worth taking advice early, even if you’re not sure you want to take things further. The sooner you understand your position, the more options you tend to have.

Knowing your options

What are your options when there’s a problem at work?

A tribunal is rarely the first step. Here’s how the main ways of dealing with a workplace problem compare.

Raise it internallyACAS early conciliationSettlement agreementEmployment tribunal
How it worksA grievance or informal discussion with your employerACAS helps you and your employer try to settle, before any claimYou agree terms to leave or resolve matters, usually for a paymentA judge hears your claim and decides
Typical timescaleDays–weeksUp to several weeksDays–weeks9–18 months+
Relative costLowestLowLow–moderate (often met by employer)Highest
Is it binding?No, unless agreedOnly if you reach an agreementYes — once signed, with legal adviceYes, and enforceable
Best forMost issues, as a first stepA required step before most tribunal claimsA clean break on agreed termsSerious or unresolved disputes

Raise it internally

How it worksA grievance or informal discussion with your employer
TimescaleDays–weeks
CostLowest
Binding?No, unless agreed
Best forMost issues, as a first step

ACAS early conciliation

How it worksACAS helps you and your employer try to settle, before any claim
TimescaleUp to several weeks
CostLow
Binding?Only if you reach an agreement
Best forA required step before most tribunal claims

Settlement agreement

How it worksYou agree terms to leave or resolve matters, usually for a payment
TimescaleDays–weeks
CostLow–moderate (often met by employer)
Binding?Yes — once signed, with legal advice
Best forA clean break on agreed terms

Employment tribunal

How it worksA judge hears your claim and decides
Timescale9–18 months+
CostHighest
Binding?Yes, and enforceable
Best forSerious or unresolved disputes

Before most tribunal claims you must first notify ACAS, and there are strict time limits — usually three months less one day from the event. We’ll explain the deadlines that apply to your situation at our first meeting. A settlement agreement is only binding once you’ve taken independent legal advice on it, which your employer will usually pay towards.

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How we work

How we work on workplace issues

People usually come to us unsure whether they've been treated unlawfully, or what they can do about it. So we start with a clear, honest assessment of where you stand. We won't push you towards a tribunal if a calmer route would serve you better.

  • An honest assessment of your position from the first conversation
  • A clear explanation of your options, internal, negotiated, or a claim
  • Settlement-agreement advice, with the cost usually met by your employer
  • Backed by the wider firm, family, dispute resolution and other expertise when you need it
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Why Robertsons

What makes us different?

Independent since 1903

Over a century advising people across Wales, and still independent today.

Honest about where you stand

We'll give you a straight assessment of your position, including when a claim isn't your best move.

Calm, not combative

We look for the route that resolves things with least cost and stress, and only go to tribunal when it's right.

Accredited & recognised by
Law Society Lexcel accredited
Chambers Ranked in UK 2026 — Robertsons Solicitors
Common questions

What do clients ask us most often?

To qualify for statutory redundancy pay you must be an employee with at least two years' continuous service. The amount is calculated using a formula based on your age, length of service, and weekly pay — subject to a statutory cap of £751 per week from 6 April 2026. The multiplier per year of service is half a week's pay for each year worked under age 22, one week's pay for each year worked between 22 and 40, and one and a half week's pay for each year worked aged 41 or over. Service is capped at 20 years, giving a maximum statutory payment of £22,530. Your employer may pay more than the statutory minimum — check your contract. Statutory redundancy pay up to £30,000 is tax-free.

Find out about Redundancy Advice for Employees →

Dismissal for making a protected disclosure is automatically unfair under the Employment Rights Act 1996. There is no minimum length of service required — you can bring a claim from day one of employment. There is also no cap on the compensatory award, unlike ordinary unfair dismissal. If you are dismissed for whistleblowing, you can apply to the employment tribunal for interim relief — a powerful remedy that, if granted, requires the employer to continue paying your salary until the case is heard. An application for interim relief must be made within seven days of dismissal, so taking legal advice immediately after dismissal is essential. Whistleblowing dismissal claims are among the most potent in employment law.

Find out about Whistleblowing & Detriment Claims →

The time limit for bringing an unfair dismissal claim to the employment tribunal is three months less one day from the effective date of termination — the date your employment actually ended. This is a strict deadline: tribunals have very limited discretion to extend it, and late claims are routinely rejected. Before submitting a claim, you must also notify ACAS and go through early conciliation — which pauses the limitation clock while conciliation is attempted. Given the tight timescale, taking legal advice as soon as possible after dismissal is strongly recommended. Do not wait to see whether an internal appeal resolves the matter before seeking advice — the clock is running regardless.

Find out about Unfair & Wrongful Dismissal →

Constructive dismissal claims are among the harder employment claims to succeed with. The employee must prove the fundamental breach, that they resigned in response to it, and that they did not affirm it by continuing to work — all on the balance of probabilities. Tribunals are sceptical of claims where the employee simply decided they were unhappy and resigned. Success rates are lower than for ordinary unfair dismissal claims. That said, strong constructive dismissal cases — particularly those involving clear breaches such as significant pay cuts, serious unaddressed harassment, or demonstrable bad faith by the employer — do succeed. Taking an honest assessment of the strength of your case before resigning, with legal advice, is the single most important step you can take.

Find out about Constructive Dismissal →

Not necessarily — employers offer settlement agreements for a wide range of reasons, including avoiding the cost and management time of tribunal proceedings, achieving a clean break, protecting confidential information, or as a standard part of a redundancy or restructuring process. An offer does not automatically signal that the employer believes it would lose at tribunal. That said, the terms on offer — particularly the financial amount — can reflect the employer's assessment of risk. Taking legal advice on the strength of your position before responding helps you distinguish between an offer that is genuinely generous and one that significantly undervalues your claims.

Find out about Settlement Agreements →

The Equality Act 2010 sets out nine protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Discrimination, harassment, or victimisation related to any of these characteristics is unlawful in the workplace — covering recruitment, terms of employment, promotion, training, dismissal, and everything in between. The protections apply to employees, workers, and in many cases job applicants. Some characteristics — particularly disability — attract additional rights, such as the duty to make reasonable adjustments. Understanding which characteristic is engaged is the starting point for any discrimination claim.

Find out about Discrimination & Harassment →

Discrimination and harassment compensation has no statutory cap — unlike unfair dismissal. It covers financial loss (lost earnings, future loss, and pension), injury to feelings, and in some cases personal injury where psychiatric harm is established. Injury to feelings awards follow the Vento bands, updated periodically by the Employment Appeal Tribunal: lower band for less serious cases, middle band for serious cases, and upper band for the most serious — currently ranging from a few thousand pounds to over £50,000 for the most severe cases. Aggravated damages may be awarded where the employer's conduct was high-handed or oppressive. From October 2026, a compensation uplift of up to 25% may apply where an employer failed to take all reasonable steps to prevent sexual harassment.

Find out about Discrimination & Harassment →

A settlement agreement is a legally binding contract between an employer and an employee that resolves disputes or ends employment on agreed terms. In exchange for a financial payment — and sometimes other benefits such as an agreed reference or extended notice — the employee agrees to waive specified legal claims against the employer. For a settlement agreement to be legally valid, the employee must receive independent legal advice from a qualified adviser before signing. Settlement agreements are used in a wide range of circumstances: redundancy, disciplinary proceedings, performance management, restructuring, and where an ongoing employment relationship has simply broken down. Once signed, the agreed claims cannot be pursued in the employment tribunal or courts.

Find out about Settlement Agreements →

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