Buying a Property.
Buying a home is probably the biggest purchase you'll ever make. We handle the legal side from start to finish, checking the property is safe to buy, dealing with your mortgage, and getting you to completion without the stress.
What's involved in buying a property?
Buying a property means transferring its legal ownership from the seller to you, and our job is to make sure that happens safely. We check the seller really owns what they are selling and that nothing affecting the property would catch you out, carry out the searches your lender needs, review the contract, deal with your mortgage, and handle exchange and completion. Once you own it, we deal with the tax and register you as the new owner at HM Land Registry. From your accepted offer to the keys in your hand, we guide you through each stage and keep you updated.
Freehold or leasehold?
One of the first things to understand about any property is whether it is freehold or leasehold, because it changes what you are buying and the checks involved. With freehold, you own the property and the land it sits on outright. With leasehold, most flats, and some houses, you own it for a fixed term and usually pay ground rent and service charges to a freeholder. Leasehold needs extra legal work, which we cover on our leasehold conveyancing page; if you are buying a flat in a taller building, see also high-rise conveyancing.
Buying with someone else
If you are buying with a partner, friend or family member, you also need to decide how you will own the property together. As joint tenants, you own the whole of it jointly, and if one of you dies your share passes automatically to the other. As tenants in common, you each own a defined share, say half each, or in whatever proportions you agree, which you can leave to whoever you choose in your will. The right choice depends on your circumstances, and it is worth putting it alongside your wills and estate planning. We will talk you through the difference before you commit.
What it costs
Conveyancing costs come in two parts: our legal fees, and disbursements, the third-party costs we pay on your behalf. Because conveyancing is a regulated service, we set out our fees in full on our conveyancing pricing page, with a clear written estimate before you instruct us. Disbursements include the search fees, the HM Land Registry registration fee, and the Land Transaction Tax (in Wales) or Stamp Duty Land Tax (in England) due on your purchase, how much tax you pay depends on the price and your circumstances. GOV.UK has a general guide to buying a home.
How we help you buy
We act for buyers across South Wales and the South West, first-time buyers, home movers and landlords, on freehold and leasehold purchases alike. We are thorough where it counts, approachable throughout, and we keep your purchase moving. To get started, or for a quote, you can request a callback or contact our team. If you are selling at the same time, we can handle both, see selling a property.
Buying a home should be exciting, not stressful, we keep the legal side moving and explain every step in plain English.
Our approachClear advice. Practical next steps.
Every buying a property matter is different. We start by understanding your situation before we recommend an approach.
We won't push you toward a process that doesn't fit. We won't drag things out. And we'll always tell you what something will cost before we start it.
- A dedicated specialist for your matter, backed by the wider Robertsons conveyancing team
- Transparent pricing — clear written costs before any work begins
- Plain-English advice — no jargon, no surprises
- Offices across South Wales and the South West
What to expect, step by step
Offer accepted and instructions
Once your offer is accepted, we open the file, confirm your identity and funding, and request the contract pack from the seller's solicitor.
Searches and enquiries
We carry out the searches, review the contract and title, and raise enquiries with the seller's solicitor on anything that needs explaining.
Mortgage and exchange
We check your mortgage offer and report to you and your lender; when everyone is ready, we exchange contracts and the purchase becomes binding, with a completion date fixed.
Completion
On completion day we send the money to the seller's solicitor, the keys are released, and the property is yours.
Tax and registration
We deal with the Land Transaction Tax or Stamp Duty return and register your ownership at HM Land Registry.
Real stories from real clients
“Gemma Berrow gave us an amazing level of service throughout our home-buying journey. As first-time buyers we were clueless, but she explained every step clearly and went above and beyond.”Sean Maudsley Barry · Buying a property
“Robertsons conducted the conveyancing for my first house purchase.”Anon Barry · Buying a property
“Rhianne and her team were amazing from start to finish on my purchase. They made the process stress free and were always on top of chasing matters. I am extremely grateful and will definitely continue to use Robertsons in future.”Georgia Bedgood Cardiff · Buying a property
Who would be looking after you?
Some of your buying a property team at Robertsons.
Andrew Humphreys
Andrew is a Director and runs the firm's Barry office. With over 30 years' qualified experience, he started out in family and litigation before broadening his practice, and now deals mainly with residential conveyancing and probate, wills and trusts across Barry and the Vale of Glamorgan.
View profileGemma Berrow
Gemma is a Conveyancing Executive in our Barry office. She began her career in residential conveyancing in 2012 and now guides clients through the sale and purchase of their homes, with a particular reputation for supporting first-time buyers through a smooth, stress-free process.
View profileHelen Barry
Helen is a Director at Robertsons Solicitors and head of the Residential Conveyancing department, working alongside the Managing Director in the running of the firm. She has wide expertise across residential property, from sales and purchases to equity release and high-net-worth transactions.
View profileKim Swallow
Kim is a Lead Senior Associate in the Residential Conveyancing team at Robertsons Solicitors, working across the Cardiff, Newport, Swansea and Bristol offices. She handles a full range of property matters, including high-rise leasehold, shared ownership, Help to Buy and new-build purchases, and is known for guiding first-time buyers clearly through the process. She holds the Law Society's Residential Property Advanced Accreditation.
View profileQuestions clients ask us about buying a property
In most residential purchases, yes — your solicitor acts for both you and your mortgage lender simultaneously, which is the standard arrangement and avoids the cost of separate legal representation. Most high street lenders permit this under the UK Finance Mortgage Lenders' Handbook. However, some lenders — particularly specialist or private lenders — require their own separate solicitor, which means you would pay both sets of legal fees. Your solicitor will confirm at the outset whether they are on your lender's approved panel and whether separate representation applies. If you are using an unusual lending arrangement, it is worth raising this at the earliest opportunity.
Yes — until contracts are exchanged, either party can withdraw from a property transaction without any legal liability to the other. This includes the scenario known as gazumping, where a seller accepts a higher offer from another buyer after already agreeing a sale with you. If this happens, you will lose whatever you have spent on searches, surveys and solicitor work to that point, as these costs are not recoverable from the seller. There is no statutory protection against this in England and Wales. Some buyers use a lock-out agreement — a short-term exclusivity arrangement — to reduce the risk, though these have limitations. Your solicitor can advise on whether one is appropriate in your circumstances.
A survey and a solicitor do completely different jobs. Your solicitor investigates the legal title to the property — who owns it, what rights and restrictions affect it, and whether it is safe to buy from a legal perspective. A surveyor physically inspects the building and assesses its structural condition. Your mortgage lender may carry out a basic valuation, but that is done for their benefit and will not flag every defect. An independent survey — particularly a homebuyer's report or full structural survey — is strongly advisable, especially for older properties or anything showing signs of wear. Discovering a serious structural problem after completion is far more expensive than paying for a survey beforehand.
Most straightforward purchases complete within 10 to 16 weeks of an offer being accepted, though the timeline varies considerably. The main factors are whether you are in a chain, how quickly mortgage offers and searches come back, and how promptly both sides respond to enquiries. Chain-free purchases — such as buying from a seller moving into rented accommodation — tend to be quicker. Longer chains, leasehold properties, or anything requiring specialist searches or additional enquiries can take significantly longer. Your solicitor can give a more realistic estimate once they have seen the details of your purchase.
Conveyancing costs have two parts: our legal fees, and disbursements — third-party costs we pay on your behalf, such as search fees and Land Registry registration fees. We publish detailed pricing on our conveyancing pricing page so you can see exactly what to expect before you instruct us. Costs vary depending on the purchase price, whether the property is freehold or leasehold, and whether a mortgage is involved. Disbursements include the cost of searches, Land Registry fees, and any stamp duty or land transaction tax payable. There should be no surprises: we provide a full itemised estimate before you commit.
The legal process is broadly the same for first-time buyers, but there are some important differences worth knowing. In England, first-time buyers may pay a reduced rate of Stamp Duty Land Tax depending on the purchase price — check current thresholds on gov.uk as these can change. In Wales, the standard Land Transaction Tax rates apply; there is no separate first-time buyer LTT relief. As a first-time buyer you have no property to sell, which means no chain on your side and often a simpler, faster transaction. If you are buying through Help to Buy, Shared Ownership or Right to Buy, the process has additional legal steps — let us know at the outset so we can factor those in.
Your conveyancing solicitor handles all the legal work involved in transferring ownership of a property from the seller to you. This includes checking the seller's title to make sure they legally own what they are selling, carrying out searches (formal inquiries made to local councils, water authorities and other bodies), reviewing the contract and raising any legal concerns, managing your mortgage lender's requirements, and overseeing the exchange of contracts and completion. Your solicitor also calculates and submits any stamp duty or land transaction tax due, and registers your ownership with HM Land Registry once the purchase completes. They are your legal safeguard throughout the process — not simply an administrator.
After exchange, withdrawing from the transaction carries serious financial consequences. If you as the buyer pull out, you will forfeit your deposit — typically 10% of the purchase price — and the seller may also pursue you for any further losses they suffer as a result of your breach. If the seller pulls out, you are entitled to the return of your deposit and may also claim damages for losses caused by their breach of contract. In either case, legal proceedings are likely if the parties cannot agree on compensation. This is why exchange is treated as the point of no return: both sides are legally committed from that moment.
Leasehold means you own the property for a fixed term set out in a lease, but not the land it stands on — the freeholder retains ownership of the land and usually the building structure. When buying leasehold, your solicitor will check the length of the lease remaining (short leases — typically under 80 years — can be difficult to mortgage and costly to extend), the annual service charge and ground rent, the management company's financial health, and any restrictions in the lease on alterations, subletting or pets. For flats in buildings over 11 metres, additional checks are required under the Building Safety Act 2022, including the building's safety remediation status. Leasehold purchases involve more detailed legal work than freehold ones.
A mortgage offer is your lender's formal written confirmation that they will lend you the agreed amount on a specified property, subject to conditions. It is different from a mortgage agreement in principle, which is an earlier indicative approval without a specific property attached. Your solicitor needs the mortgage offer before exchange of contracts — they are required to report to your lender on the property and confirm it meets the lender's requirements before the funds can be drawn down. Most mortgage offers are valid for three to six months; if your purchase is delayed and the offer expires, you may need to apply for an extension. Pass your offer to your solicitor as soon as you receive it.
A property chain is a sequence of linked purchases where each transaction depends on another completing on the same day — for example, your seller needs to complete their onward purchase at exactly the same time you complete your purchase from them. Chains can involve two or more properties. If one transaction in the chain falls through — because a buyer loses their mortgage offer, or a survey reveals a serious problem — the entire chain can collapse, leaving all parties potentially out of pocket for costs incurred to that point. Your solicitor will keep you informed of progress across the chain and will advise on your options if things run into difficulty.
Completion is the day you become the legal owner of the property. Your solicitor sends the remaining purchase funds to the seller's solicitor by bank transfer; once receipt is confirmed, the seller must vacate and the keys are released — usually through the estate agent. Your solicitor then pays any stamp duty or land transaction tax due and registers your ownership with HM Land Registry. Registration can take several weeks after completion, but your ownership is protected from the completion date itself. Completion almost always takes place on a weekday, and funds typically clear in the afternoon — so plan your moving day accordingly.
Exchange of contracts is the point at which the sale becomes legally binding on both buyer and seller — before exchange, either party can walk away without penalty. On the day, your solicitor and the seller's solicitor simultaneously confirm that both signed contracts are held, the deposit (usually 10% of the purchase price) is transferred from buyer to seller's solicitor, and a completion date is agreed and fixed. From that moment, you are committed to buying and the seller is committed to selling. Pulling out after exchange carries serious financial consequences for whichever party withdraws. Exchange is the milestone that turns an agreed sale into a legal obligation.
In England you pay Stamp Duty Land Tax (SDLT); in Wales you pay Land Transaction Tax (LTT) — these are separate taxes with different rates and thresholds, administered by HMRC and the Welsh Revenue Authority respectively. Both are calculated as a percentage of the purchase price, with higher rates applying to higher value bands. First-time buyers may qualify for relief that reduces the amount payable in England; Wales applies its standard LTT rates without a separate first-time buyer relief. Additional dwellings — such as buy-to-let properties or second homes — attract a surcharge on top of standard rates in both jurisdictions. Because thresholds and rates can change with each Budget, we recommend checking current figures on gov.uk (SDLT) or gov.wales (LTT), or asking us to calculate the exact figure for your purchase.
Searches are formal inquiries that reveal information about a property and its surroundings that a physical inspection cannot show. The standard searches in England and Wales are a local authority search (revealing planning history, road adoption and enforcement notices), a drainage and water search (confirming connection to mains water and sewerage) and an environmental search (flagging flood risk, contaminated land and ground stability issues). Additional searches may be required depending on location — coal mining searches are commonly needed in parts of Wales; tin mining or limestone searches may apply in other areas. If you have a mortgage, your lender will require searches as a condition of your loan.
Have a question that isn't covered here? Speak to one of our buying a property specialists directly.
Practical advice you can read at your own pace
Buying a house with no building regulations: what it means
Buying a house with an extension that was never signed off? What missing building regulations really mean, why indemnity insurance isn't the fix people think, and your options.
Buying a home in Wales: how it's different from England
Buying a home in Wales is mostly the same as England, but a few real differences matter: Land Transaction Tax, coal mining searches, and Rent Smart Wales.
Land Transaction Tax in Wales: what you'll actually pay
Buy a home in Wales and you pay Land Transaction Tax, not Stamp Duty - with different bands, no first-time buyer relief, and its own second-home rates.
Property searches explained: what your solicitor checks before you buy
Property searches are the checks your solicitor runs before you buy, revealing problems a viewing never shows. Here's what each one finds, what they cost, and why they matter.
Across South Wales and the South West
Cardiff
6 Park Place, Cardiff, CF10 3RS
029 2023 7777
Visit office pageSwansea
Princess Quarter, 18 Princess Way, Swansea, SA1 3LW
01792 720 721
Visit office pageBarry
6 St Nicholas Road, Barry, CF62 6QW
01446 745 660
Visit office pageBristol
Trym Lodge,1 Henbury Road, Westbury-On-Trym, Bristol, BS9 3HQ
Appointment only0117 325 9545
Visit office pageNewport
8a Pentonville, Newport, NP20 5HB
Appointment only01633 742 741
Visit office pageGet started with our buying a property team
Confidential, no pressure, and we'll explain what's involved before you commit to anything.