Military Claims.

Military claims solicitors for serving personnel, veterans, reservists and their families across South Wales and the South West. Clear, straight advice on compensation for injury or illness caused by service, from people who understand forces life.

Independent since 1903
Plain English, not legalese
Locations across South Wales and the South West
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Military Claims team
About military claims

Military Claims Solicitors

If you’ve been injured or made ill by your service in the armed forces, you may be able to claim compensation, and often through more than one route. Our military claims solicitors help serving personnel, veterans, reservists and their families across South Wales and the South West to understand those routes and pursue them. That covers injuries and illnesses caused by service, claims under the Armed Forces Compensation Scheme, civil claims where the Ministry of Defence was at fault, and family matters that come with the particular pressures of forces life. Whatever you’re dealing with, we’ll explain where you stand and handle as much or as little as you need.

Service life makes demands that civilian life does not, and the consequences can follow people long after they leave. The injury or illness may have shown itself years after the cause, hearing loss, a cold injury, or the lasting effects of trauma, and the rules on how and when to claim are not always clear. We’ve helped people from across the forces community, and we know how to navigate both the military compensation system and the civil courts. Just as importantly, we understand the world you’ve come from, and we won’t ask you to explain it from scratch.

We’ve been advising people in Wales since 1903. From the first conversation we’ll give you a straight, realistic view of your options, including which route, or combination of routes, is likely to suit your situation, and what each one involves in time and likely outcome. We’ll be honest with you about the prospects of a claim, and we’ll set out how the work would be funded before anything begins, so the cost is clear from the outset.

Knowing your options

AFCS or a civil claim — which route is right?

If you were injured or made ill by service, there are usually two ways to seek compensation. They work very differently, and in some cases you can pursue both.

Armed Forces Compensation Scheme (AFCS)Civil claim against the MOD
Do you have to prove fault?No — it’s a no-fault schemeYes — you must show the MOD was negligent
Who handles itVeterans UK (a government body)The civil courts
Time limit to claimUsually within 7 years of the injury or diagnosisUsually within 3 years of the injury, or of knowing it was service-related
Is compensation capped?Yes — paid against a fixed tariffNo — based on your actual losses
Covers future loss of earnings?LimitedYes, where proven
Can you pursue both?Yes, in some casesYes — but any AFCS award is taken into account, so you’re not paid twice

Armed Forces Compensation Scheme (AFCS)

Prove fault?No — it’s a no-fault scheme
Handled byVeterans UK (a government body)
Time limitUsually within 7 years of injury or diagnosis
Capped?Yes — paid against a fixed tariff
Future earningsLimited
Both routes?Yes, in some cases

Civil claim against the MOD

Prove fault?Yes — you must show the MOD was negligent
Handled byThe civil courts
Time limitUsually within 3 years of injury, or of knowing it was service-related
Capped?No — based on your actual losses
Future earningsYes, where proven
Both routes?Any AFCS award is taken into account, so you’re not paid twice

Time limits can vary, particularly for illnesses that appear years after the cause, and there are exceptions — so it’s worth taking advice early even if you think you may be out of time. We’ll explain which route, or combination of routes, is likely to suit your situation at our first meeting.

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"Robertsons are always helpful and of the utmost professionalism in their work. The staff take the time to get to know their clients."

Client testimonial
How we work

How we work on military claims

People from the forces community often want to know two things first: do I have a claim, and how would it work? So we start with a straight answer, in language that doesn't talk down to you. We understand service life, and we'll be honest about your options from the outset.

  • A clear, realistic view of your prospects, and which route, or routes, suit your situation
  • An explanation of how the work would be funded before anything begins
  • Advice from people who understand the forces world and won't need it explained
  • Backed by the wider firm, family, employment and personal injury expertise when your matter needs it
What clients say

Real stories from real clients

★★★★★
“I would definitely recommend Robertsons Solicitors for their professionalism and communication throughout the whole process.”
Msbernadette Hinder Swansea · Claim
★★★★★
“Very efficient and professional in tackling a difficult situation. Immediate communication so that we were aware of what was going on.”
Sandra Seldon
★★★★★
“Robertsons are always helpful and of the utmost professionalism in their work. The staff take the time to get to know their clients.”
Patricia Ireland
Why Robertsons

What makes us different?

Independent since 1903

Over a century advising people across Wales, and still independent today.

We understand forces life

Straight-talking advice from people familiar with the realities of service, so you won't have to explain it from scratch.

Honest about your options

We'll set out every route open to you, and tell you plainly which is likely to suit your situation.

Accredited & recognised by
Law Society Lexcel accredited
Chambers Ranked in UK 2026 — Robertsons Solicitors
Common questions

What do clients ask us most often?

Yes — military noise-induced hearing loss (M-NIHL) is one of the most common and well-established grounds for compensation claims by veterans. Service in the armed forces frequently involves prolonged exposure to hazardous noise from weapons fire, aircraft, armoured vehicles, and heavy machinery. The MoD has accepted that it owes a duty of care to service personnel in relation to noise exposure. A High Court judgment in April 2026 — following the Hugh James Military Deafness Litigation — provided landmark guidance on how M-NIHL claims should be assessed, and a Matrix Agreement between a group of claimant firms and the MoD has resolved many of the arguments previously used to defend these claims. Veterans who believe they have suffered service-related hearing loss should take legal advice promptly.

Find out about Service-Related Hearing Loss & Illness →

Yes — post-traumatic stress disorder (PTSD) and other psychiatric conditions caused by military service can give rise to compensation claims against the MoD, as well as claims under the Armed Forces Compensation Scheme. A civil negligence claim requires showing that the MoD breached its duty of care — for example, by exposing personnel to foreseeable psychiatric risk without adequate support, failing to recognise and treat symptoms during service, or failing to provide adequate care on discharge. Psychiatric injury claims are legally and medically complex, but they are well-established in military compensation law. Many veterans with PTSD assume their condition is something they must simply live with — understanding that compensation may be available is the first step.

Find out about Combat Stress & PTSD Claims →

No — receiving an AFCS award does not automatically bar a civil negligence claim against the Ministry of Defence. The two routes are legally distinct: the AFCS is a no-fault scheme providing tariff-based compensation; a civil negligence claim requires proof of fault and compensates actual loss. Where the MoD's negligence caused or contributed to an injury, a civil claim may recover significantly more than the AFCS tariff — including full loss of earnings, care costs, and other heads of loss that the AFCS does not cover. Any AFCS payments received will generally be taken into account in calculating the net damages in a civil claim to avoid double recovery. Veterans considering civil litigation should take specialist legal advice on the interaction between the two routes before accepting a final AFCS settlement.

Find out about Armed Forces Compensation Scheme Claims →

Yes — an armed forces pension is a matrimonial asset and your spouse is entitled to ask the court to consider it as part of the financial settlement, even if it has not yet come into payment. The court has the power to make a pension sharing order, which transfers a specified percentage of your pension to your spouse at the time of the order. The percentage is implemented by the pension authority — for armed forces pensions, this is the Veterans UK pensions team. Your spouse does not automatically receive half your pension — the court exercises discretion, taking account of all the circumstances including the length of the marriage, each party's needs, and all other assets. In a long marriage where one spouse has served throughout and the other has not worked, the pension may be the most significant asset and the subject of significant negotiation.

Find out about Family Law for Service Personnel →

Military service creates specific complexities in divorce and financial settlements that do not arise in civilian cases. The most significant is the armed forces pension — often the most valuable asset after the family home, and one that requires specialist valuation and careful treatment in any financial settlement. Service Family Accommodation may need to be vacated quickly on separation. Deployment can affect the timing and practicality of proceedings. Pay structures — including allowances, operational bonuses, and future earnings potential — need to be properly assessed. And where service personnel are posted abroad, jurisdictional questions arise. Despite these complexities, the family courts have well-established ways of dealing with military divorces — the key is taking specialist advice from solicitors experienced in the particular features of armed forces family law.

Find out about Family Law for Service Personnel →

The standard limitation period is three years from the date of knowledge — when the claimant first knew, or ought reasonably to have known, that they had suffered a significant cold injury attributable to military service. Many veterans with NFCIs did not receive a formal diagnosis at the time of injury and only discover years later that their chronic symptoms are attributable to service. In those cases, the three-year clock may not have started running until the diagnosis was made. The court also has discretion under section 33 of the Limitation Act 1980 to allow late claims where it is equitable to do so. Veterans who believe they may have an NFCI claim should take legal advice without delay — do not assume the limitation period has expired without checking.

Find out about Cold Weather & Non-Freezing Cold Injuries →

The limitation period for a psychiatric injury claim is three years from the date of knowledge — when the claimant first knew, or ought reasonably to have known, that they had suffered a significant psychiatric injury attributable to their service. In PTSD cases this is particularly important: many veterans suppress symptoms for years, self-medicate, or attribute their difficulties to personal failings rather than a recognised medical condition. The date of knowledge is often the date of formal diagnosis — not the date of the traumatic events. The court also has discretion under section 33 of the Limitation Act 1980 to allow late claims where it is equitable to do so, taking account of why the claim was delayed. Veterans who believe they may be out of time should take legal advice before assuming their claim is lost.

Find out about Combat Stress & PTSD Claims →

The standard limitation period for a personal injury negligence claim — including against the MoD — is three years from the date of injury or the date of knowledge — whichever is later. The date of knowledge is when the claimant first knew, or ought reasonably to have known, that they had suffered a significant injury attributable to the MoD's fault. For long-latency conditions such as noise-induced hearing loss or industrial disease, the date of knowledge may be significantly later than the date of exposure. The court also has a discretion under section 33 of the Limitation Act 1980 to allow a claim to proceed out of time where it would be equitable to do so — taking account of factors including the length of the delay, the reasons for it, and the strength of the claim. Taking legal advice promptly is essential even if you think you may be out of time.

Find out about MoD Negligence Claims →

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