Family Law

Family Mediation.

Our trained family mediators help you and your former partner sort out arrangements for children and finances together, without going to court. Mediation is calmer, quicker and far less costly than a contested case.

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Family Mediation
About this service

What is family mediation

Family mediation is a way to sort out arrangements for children, property and finances with the help of a trained, neutral mediator, and that is what our family mediators do, working with couples across South Wales and the South West. As your mediator we stay impartial: we do not take sides or tell either of you what to do. Instead, we help you both talk things through and reach your own decisions, in a calm and confidential setting. It is voluntary, usually much quicker than court, and far less expensive. Where sitting in the same room is difficult, we can keep you in separate rooms and move between you.

What if the other person won’t mediate?

Mediation cannot be forced, but refusing to engage is no longer cost-free. Since April 2024, the family court expects people to consider non-court options seriously, and a judge can take an unreasonable refusal to mediate into account, including when deciding who pays the costs. In practice that makes a genuine attempt at mediation the sensible first step before any application. If the other person does not take up the invitation, we can confirm that mediation was tried, which is what the court will want to see.

The £500 mediation voucher

For disputes that involve children, the government’s Family Mediation Voucher Scheme offers a contribution of up to £500 towards the cost of mediation. It is not means-tested, and we can tell you whether your case qualifies when we first meet. It is a practical way to make mediation more affordable, and many families find the voucher covers a meaningful part of the cost.

Is mediation right for your situation?

Mediation suits most separating couples, even those who can barely speak to each other, the process is designed for exactly that. It is less suitable where there is a significant imbalance of power, where someone is hiding assets, or where there has been domestic abuse, because genuine, free agreement may not be possible. Domestic abuse is also a recognised exemption from the requirement to consider mediation before court. We talk this through with you at the start and, if mediation is not the right step, point you to the one that is.

From agreement to a binding order

Most court applications about children or finances require you first to attend a Mediation Information and Assessment Meeting (a MIAM), a short meeting with a mediator to see whether mediation could help. If you go on to mediate and reach agreement, we set it out in a memorandum of understanding, with a summary of the finances, so you both have a clear written record. That document is not binding on its own: to make a financial settlement enforceable, it is turned into a consent order and approved by the court, a step each of you can take with your own solicitor.

How we can help

We provide family mediation to couples across South Wales and the South West, covering arrangements for children, property and finances, together, or one issue at a time. We can carry out your MIAM, run the sessions at a pace that suits you, and set down your agreement in writing at the end. We will give you a clear idea of the cost at the outset. To arrange a MIAM, or to ask whether mediation is right for you, you can request a callback or contact our team. Mediation often runs alongside a divorce, and any financial agreement links to a financial settlement.

As neutral mediators, we don't take sides, we help both of you find workable agreements, calmly and at far less cost than going to court.

Our approach
How we work

Clear advice. Practical next steps.

Every family mediation matter is different. We start by understanding your situation before we recommend an approach.

We won't push you toward a process that doesn't fit. We won't drag things out. And we'll always tell you what something will cost before we start it.

  • A dedicated specialist for your matter, backed by the wider Robertsons family law team
  • Transparent pricing — clear written costs before any work begins
  • Plain-English advice — no jargon, no surprises
  • Offices across South Wales and the South West
How the process works

What to expect, step by step

1

Your first meeting (MIAM)

You meet one of our mediators for a MIAM, a short and confidential meeting that explains how mediation works and checks it is suitable for you. The other person is invited to their own.

2

Setting up mediation

If mediation is right and you both want to go ahead, we arrange the sessions, together or in separate rooms, and agree the issues you want to resolve.

3

Working through the issues

Over one or more sessions, we help you both discuss children, property and finances calmly and move towards agreements that work for your family.

4

Recording your agreement

We set out what you have agreed in a memorandum of understanding, with a summary of the finances, so you both have a clear written record.

5

Making it binding

To make a financial agreement legally binding, it is turned into a consent order and approved by the court, a step you can take with your own solicitor.

What family mediation clients say

Real stories from real clients

★★★★★
“I've had Rebecca Baker represent me for a few years, and will continue to use her if need be. She was very accurate, honest and direct.”
Sara Plumb Family law
★★★★★
“I cannot recommend Robertsons Solicitors enough, especially my solicitor Hannah Magee. She has been an absolute rock throughout my complex legal case since 2019.”
Hannah Batchelor Family law
★★★★★
“From day one of our public law children case, Rebecca Baker did not rest until I got the outcome I wanted, and even secured protective orders to safeguard my family. Professional and efficient.”
Bilal Care proceedings
Common questions

Questions clients ask us about family mediation

Yes — mediation is specifically designed for situations where direct communication has broken down. Shuttle mediation allows the mediator to move between separate rooms, so the parties never need to be face to face. Even in joint sessions, the mediator controls the process and ensures both parties can speak without interruption or intimidation. Many people arrive at mediation unable to have a civil conversation and leave having reached agreement — the structured environment makes a significant difference. The key requirement is not that you are on good terms, but that both parties are willing to engage with the process in good faith.

In most cases, yes — attendance at a Mediation Information and Assessment Meeting (MIAM) is a legal requirement before making an application to the family court for most children or financial matters. The court will not accept your application without evidence that a MIAM has taken place or that a recognised exemption applies. Exemptions include cases involving domestic abuse, urgency, or situations where the other party has failed to respond to a MIAM invitation. Attending a MIAM does not commit you to full mediation — it is simply an initial meeting to assess whether mediation is suitable. If mediation is not appropriate, the mediator will confirm this and you can proceed to court.

Most mediations involve between two and six sessions, each lasting around 90 minutes, though the number needed depends on the complexity of the issues and how readily both parties can reach agreement. We charge by the hour and provide a written cost estimate at the outset. Mediation is almost always significantly less expensive than court proceedings — both in financial cost and time. Some people qualify for publicly funded mediation through legal aid; a mediator can confirm eligibility at the MIAM stage. Even where legal aid is not available, the cost of mediation compares very favourably to the cost of contested court proceedings, which can run to many thousands of pounds.

Agreements reached in mediation are not automatically legally binding — they are recorded in a document called a memorandum of understanding, which sets out what has been agreed. To make a financial agreement legally binding, both parties must then instruct solicitors to draft a consent order, which is submitted to the court for approval. Once approved by the court, the consent order is enforceable. Arrangements for children agreed in mediation can also be formalised as a consent order if the parties want legal certainty, though many families manage child arrangements informally without a court order. Mediation produces agreement; it is the court order that produces legal enforceability.

Not always — and this is one of the most important questions to raise at the MIAM stage. Where there is a history of domestic abuse, the power imbalance between the parties can make genuine voluntary agreement impossible, and the process can be used as a further means of control or intimidation. Domestic abuse is a recognised exemption from the MIAM requirement — victims are not required to attend a MIAM or pursue mediation before applying to court. Some mediators are trained to work in cases involving lower-level abuse with appropriate safeguards, such as shuttle mediation and safety planning. However, this must be assessed carefully on a case-by-case basis. If you have experienced domestic abuse, tell your solicitor before any mediation is considered.

A MIAM — Mediation Information and Assessment Meeting — is a short initial meeting, usually lasting around 45 to 90 minutes, between you and a mediator. Its purpose is to explain how mediation works, assess whether your situation is suitable for mediation, and determine whether any exemptions apply. A MIAM is not mediation itself — it is a gateway meeting. If both parties attend MIAMs and agree to proceed, full mediation sessions then follow. MIAMs are usually held separately with each party; full mediation sessions typically involve both parties together. If mediation is assessed as unsuitable — for example due to domestic abuse — the mediator confirms this in writing so you can proceed to court.

The mediator records the agreement in a memorandum of understanding — a written summary of what has been agreed. This document is not legally binding on its own. Both parties then take the memorandum to their respective solicitors, who draft a consent order reflecting the agreed terms. The consent order is submitted to the court for approval; once approved, it becomes legally enforceable. For financial matters, it is important not to act on the mediated agreement — for example by transferring property or closing accounts — before the consent order is in place. The mediation agreement is the starting point; the consent order is what gives it legal force.

If mediation does not result in agreement, the mediator will confirm in writing that mediation has been attempted or is not suitable, which satisfies the MIAM requirement and allows you to apply to court. Mediation failing does not mean the dispute cannot be resolved — it means a different route is needed. Options include negotiation between solicitors, collaborative law (a structured process in which both parties and their solicitors commit to resolving matters without going to court), arbitration (where a private arbitrator makes a binding decision), or court proceedings. Most family disputes that reach court settle before a final hearing — but understanding all the options before committing to litigation is worthwhile.

Family mediation is a structured process in which a trained, neutral third party — the mediator — helps separating couples or family members work through disputes and reach their own agreements, rather than having decisions imposed by a court. The mediator does not take sides or give legal advice; their role is to facilitate constructive conversation. Sessions typically take place with both parties in the same room, though shuttle mediation — where the mediator moves between separate rooms — is available where direct communication is difficult. Mediation can cover financial matters, property, and arrangements for children. It is voluntary, confidential, and significantly faster and less expensive than court proceedings.

In mediation, a neutral mediator facilitates negotiation between the parties, who may or may not have solicitors present. In collaborative law, each party instructs a specially trained collaborative solicitor, and all four — both parties and both solicitors — meet together in a series of four-way meetings to negotiate a settlement. Both processes are designed to resolve disputes without going to court, but collaborative law involves more direct legal input throughout. A key feature of collaborative law is that both solicitors sign an agreement committing to the process: if it breaks down and either party decides to go to court, both solicitors must withdraw and new solicitors must be instructed. This commitment to the process is both its strength and its limitation.

Mediation can cover most of the issues that arise on separation: division of property and assets, financial settlements including pensions and maintenance, arrangements for children including where they live and how much time they spend with each parent, and practical matters such as the family home, debts, and business interests. Some issues are less suited to mediation — where there is a significant power imbalance, a history of domestic abuse, or where one party is concealing assets, the mediation process may not be appropriate or may need additional safeguards. A mediator will assess at the outset whether mediation is suitable for your particular situation.

Have a question that isn't covered here? Speak to one of our family mediation specialists directly.

Get started with our family mediation team

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