Commercial Contract Disputes.
We resolve commercial contract disputes across South Wales and the South West, including defective or late performance, disputed terms, wrongful termination and misrepresentation. The contract is always the starting point, and getting termination wrong can be costly.
Resolving commercial contract disputes
A commercial contract dispute is a disagreement between businesses about what a contract means, whether it has been performed, or whether it has been validly ended. We act for businesses across South Wales and the South West on disputes arising from supply and distribution arrangements, services, terms and conditions, and one-off deals. Whatever the argument, the starting point is always the same, the contract itself, which determines the parties’ rights and obligations.
What counts as a breach?
A breach happens when a party fails to do what the contract requires, does it defectively or late, or does something the contract forbids. Not all breaches are equal: a breach of a fundamental term can entitle the other party to terminate and claim damages, while a breach of a lesser term gives a right to damages only. Working out whether a breach has occurred, and how serious it is, takes a careful read of the contract and the facts, and the response to a breach carries its own risks. A breach that looks minor can still have significant consequences, depending on the term affected.
Why is termination so risky?
Terminating a contract is one of the most dangerous steps in a commercial dispute. If you terminate when you are not actually entitled to, your own purported termination can itself be a serious, repudiatory breach, entitling the other side to terminate and claim against you. This is one of the most common and costly mistakes we see. Before ending a contract, it is essential to establish that you have a valid right to do so and to follow any procedure in the contract precisely. Taking advice first is far cheaper than getting it wrong.
What remedies are available?
The main remedy for breach is damages, a sum meant to put you in the position you would have been in had the contract been performed properly, subject to remoteness and a duty to mitigate. Other remedies include termination for a serious breach, specific performance, an order to perform where damages are not enough, and injunctions. Clauses that limit or exclude liability are common, but in business contracts they are only effective so far as they are reasonable under the Unfair Contract Terms Act 1977. And where you were induced to enter the contract by a false statement, you may have a separate claim for misrepresentation.
Is this really a dispute, or just non-payment?
It is worth distinguishing a genuine dispute from a simple failure to pay. Where the other side does not dispute that the money is owed and just has not paid, that is debt recovery rather than litigation, and there is a quicker route, so see our commercial debt recovery page. Where the debt is genuinely disputed, it has to be resolved as a contract claim. Telling the two apart at the outset saves time and cost.
How are contract disputes resolved?
Most settle without a trial, through negotiation or mediation, and the courts expect parties to try. We assess the strength of your position, the value of the claim and the prospects of recovery, and pursue the most cost-effective route. For drafting and reviewing contracts to avoid disputes in the first place, see our business law team.
What does it cost?
We charge by the hour and give you a written estimate at the outset. VAT and any disbursements are payable in addition. We weigh the likely cost against the amount at stake before you commit.
Speak to our dispute resolution team
If a contract has gone wrong, get the contract in front of us early. Request a callback and we will get straight back to you.
The contract is where every contract dispute starts and usually where it is won. We read it hard before you make a move, especially on termination.
Our approachClear advice. Practical next steps.
Every commercial contract disputes matter is different. We start by understanding your situation before we recommend an approach.
We won't push you toward a process that doesn't fit. We won't drag things out. And we'll always tell you what something will cost before we start it.
- A dedicated specialist for your matter, backed by the wider Robertsons business disputes team
- Transparent pricing — clear written costs before any work begins
- Plain-English advice — no jargon, no surprises
- Offices across South Wales and the South West
Real stories from real clients
“Professional and always on hand to take your calls. Nothing is too much trouble and keen to get things moving. Would highly recommend.”Hayley Mccarthy
“Efficient professional staff, prompt reply to queries.”Mr Brown
“Great service provided. Always helpful, courteous, friendly and efficient.”Joffie Irvine
Who would be looking after you?
Some of your commercial contract disputes team at Robertsons.
Liz O'Connor
Liz is an Associate Director in the Litigation & Dispute Resolution team at Robertsons Solicitors and heads the firm's Employment department. Qualified in 2008, she has over 15 years' experience advising individuals and businesses on employment matters, partnership and shareholder disputes, and a wide range of contentious work, with a practical, commercially minded approach.
View profileLuke Hallinan
Luke is a Director at Robertsons Solicitors and head of the Civil Litigation department. Qualified in 1989, he has over 30 years' experience in contentious litigation for both individuals and businesses, with particular strengths in neighbour and boundary disputes and contentious probate, alongside commercial litigation, property disputes and professional negligence. He founded the firm's debt recovery department.
View profileOlivia James
Olivia is a Litigation & Employment Legal Executive. She supports the team's solicitors across a range of contentious matters, preparing legal documents, managing case files and ensuring client matters progress smoothly and efficiently.
View profileRobyn Bramham-Exley
Robyn is a Litigation and Employment Legal Executive. She supports the firm's Litigation and Employment team across commercial, property, employment and contentious probate matters, assisting with proceedings, witness statements, disclosure and court preparation. She holds the CILEx Level 3 Diploma and CPQ Advanced Paralegal Qualification.
View profileQuestions clients ask us about commercial contract disputes
Yes — where a party was induced to enter a contract by a false statement of fact made by the other party, it may have a claim for misrepresentation. Misrepresentation is distinct from breach of contract: it concerns false statements made before the contract that induced a party to enter it, rather than a failure to perform the contract's terms. Under the Misrepresentation Act 1967, the remedies depend on the type of misrepresentation — fraudulent, negligent, or innocent — and can include rescission (unwinding the contract) and damages. In commercial contracts, the parties often seek to limit liability for pre-contractual statements through entire agreement clauses and non-reliance clauses, which can restrict a party's ability to claim for misrepresentation — though such clauses are themselves subject to the reasonableness test under the Unfair Contract Terms Act 1977. Misrepresentation claims can arise alongside breach of contract claims and require careful analysis of what was said, what was relied on, and what the contract provides.
Limitation clauses (which cap liability) and exclusion clauses (which exclude liability) are common in commercial contracts and are an important way businesses allocate risk. Their enforceability depends on whether they are properly incorporated into the contract, whether on their true construction they cover the loss in question, and whether they satisfy the statutory test of reasonableness. For business-to-business contracts, the Unfair Contract Terms Act 1977 applies: a clause that excludes or limits liability for negligence or breach of contract is only effective if it is reasonable in the circumstances known to the parties when the contract was made. Liability for death or personal injury caused by negligence cannot be excluded at all. Courts assess reasonableness taking account of factors including the parties' relative bargaining power, whether the customer received an inducement to agree the term, and whether the term is a standard one. A clause is not automatically enforceable simply because it was signed — its reasonableness can be challenged.
Many commercial contract disputes can be prevented or made easier to resolve through good contracting practice. Key measures include: using clear, well-drafted written contracts that accurately record what the parties have agreed, including price, specification, timescales, and what happens if things go wrong; paying attention to key clauses such as termination, limitation of liability, force majeure, and dispute resolution; avoiding ambiguity, which is a frequent source of disputes; ensuring contracts are properly signed and that any variations are recorded in writing; keeping good records of performance and communications; and including a dispute resolution clause specifying how disputes will be handled and which law and jurisdiction apply. Taking legal advice when entering significant or unusual contracts — and when a problem first arises — is far cheaper than litigating later. A business that contracts clearly, documents its dealings, and addresses problems early is far better protected if a dispute does occur.
To recover damages, a business must prove both that it suffered loss as a result of the breach and the amount of that loss. The measure of damages is generally the sum needed to put the innocent party in the position it would have been in had the contract been performed. Recoverable losses include those arising naturally from the breach and those within the reasonable contemplation of the parties at the time of contracting — the rule in Hadley v Baxendale. Losses that are too remote are not recoverable. The business must prove its loss with reasonable certainty, supported by evidence — financial records, accounts, invoices, and where necessary expert accounting evidence to quantify lost profits or other consequential losses. The duty to mitigate also applies: the innocent party cannot recover for losses it could reasonably have avoided. Quantifying loss is frequently a central and contested issue in commercial disputes, and building the evidence to support the claim is essential from an early stage.
Terminating a commercial contract carries significant risk and should never be done without careful consideration. A contract can be terminated: under an express termination clause in the contract (for example, for material breach, insolvency, or on notice); or at common law, where the other party has committed a repudiatory breach — a breach serious enough to entitle the innocent party to treat the contract as at an end. The critical risk is wrongful termination: if a party purports to terminate when it is not actually entitled to, that purported termination is itself a repudiatory breach, entitling the other party to terminate and claim damages against the party that got it wrong. This is one of the most common and costly mistakes in commercial contract disputes. Before terminating, a business should establish clearly whether it has a valid contractual or common law right to do so, and follow any procedural requirements in the contract precisely. Taking legal advice before terminating is strongly recommended.
The standard limitation period for a claim for breach of a commercial contract is six years from the date of the breach, under the Limitation Act 1980. For contracts executed as a deed, the period is twelve years. Time generally runs from the date of the breach itself — not from when the loss was discovered, which is an important distinction from claims in negligence. Where a breach is continuing, or where there are successive breaches, the analysis can be more complex. In cases of fraud, concealment, or mistake, the limitation period may not begin to run until the claimant discovers (or could reasonably discover) the relevant facts. Missing the limitation period is generally fatal to a claim — the defendant can have it struck out. Because the date from which time runs is not always straightforward, and because evidence is best gathered early, taking legal advice as soon as a dispute arises is strongly recommended rather than waiting.
A breach of contract occurs when a party fails to perform an obligation under the contract — by not doing what it promised, doing it defectively, doing it late, or doing something the contract prohibits. Not all breaches have the same consequences. The effect of a breach depends on the importance of the term breached: breach of a condition (a fundamental term) entitles the innocent party to terminate the contract and claim damages; breach of a warranty (a less important term) entitles the innocent party to damages only; and breach of an innominate term has consequences depending on how serious the breach and its effects are. Identifying whether a breach has occurred, and how serious it is, requires careful analysis of the contract terms and the facts. A breach that seems minor may have significant consequences, and one party's response to a breach — particularly purporting to terminate — carries its own risks if the breach did not justify that response.
Where the meaning of a contract term is unclear or disputed, the court interprets it by seeking to determine what a reasonable person, with all the background knowledge available to the parties at the time, would have understood the term to mean. The starting point is the natural meaning of the words used, read in the context of the contract as a whole and its commercial purpose. Where words are genuinely ambiguous, the court may prefer the interpretation that is more consistent with business common sense. In some cases, terms not expressly stated may be implied — by statute, or by the courts where necessary to give the contract business efficacy or because the term is so obvious it goes without saying. Disputes about the meaning of contract terms are common, and the outcome can turn on fine points of drafting. This is why clear, carefully drafted contracts are so valuable — ambiguity is a frequent and avoidable source of expensive disputes.
A commercial contract dispute is a disagreement between businesses about the existence, meaning, performance, or termination of a contract. They arise in many ways, including: one party failing to deliver goods or services, or delivering them late or defectively; non-payment or disputed payment; disagreement about what the contract actually requires; a party purporting to terminate the contract; allegations that one party was induced to enter the contract by a misrepresentation; and disputes about the effect of particular clauses, such as limitation, exclusion, or force majeure provisions. Commercial contract disputes are among the most common business disputes and can affect supply chains, cash flow, and commercial relationships. The starting point in any dispute is always the contract itself — its terms determine the parties' rights and obligations. Taking early legal advice, with the contract to hand, allows a business to understand its position and options before matters escalate.
A force majeure clause is a contractual provision that excuses one or both parties from performing their obligations, or suspends performance, where performance is prevented by events beyond their control — such as natural disasters, war, government action, or other specified events. Force majeure is entirely a creature of contract: there is no general doctrine of force majeure in English law, so a party can only rely on it if the contract contains such a clause, and only to the extent the clause provides. Whether a particular event falls within a force majeure clause depends on the precise wording — clauses vary widely in the events they cover and the relief they give. To rely on a force majeure clause, a party usually must show that the event falls within the clause, that it actually prevented (or hindered, depending on the wording) performance, and that there were no reasonable steps it could have taken to avoid or mitigate the effect. Force majeure clauses are frequently disputed, and their interpretation turns on the specific contract wording.
A repudiatory breach is a breach of contract so serious that it goes to the root of the contract and entitles the innocent party to terminate it — bringing the contract to an end — and to claim damages. A breach is repudiatory where it is a breach of a condition, where it deprives the innocent party of substantially the whole benefit of the contract, or where the party in breach shows a clear intention no longer to be bound by the contract (renunciation). When faced with a repudiatory breach, the innocent party has a choice: it can accept the repudiation, terminate the contract, and claim damages; or it can affirm the contract, treating it as continuing, and require performance. This choice must be made carefully and clearly — and once made, it is generally binding. Importantly, getting it wrong is dangerous: treating a non-repudiatory breach as repudiatory and purporting to terminate can itself be a repudiatory breach. Legal advice on whether a breach is repudiatory, and how to respond, is essential.
The principal remedy for breach of a commercial contract is damages — a monetary award designed to put the innocent party in the position it would have been in had the contract been properly performed. Damages cover losses that arise naturally from the breach, and losses that were within the reasonable contemplation of both parties when the contract was made. Other remedies include: termination of the contract, where the breach is sufficiently serious; specific performance, an order requiring the party in breach to perform its obligations, available where damages would be inadequate; injunctions, to restrain a breach; and, where a contract provides for it, liquidated damages — a pre-agreed sum payable on a specified breach. The availability and appropriateness of each remedy depend on the nature of the contract and the breach. The innocent party also has a duty to take reasonable steps to mitigate its loss. Taking advice on the available remedies and the best strategy is important before acting.
Have a question that isn't covered here? Speak to one of our commercial contract disputes specialists directly.
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