Workplace Illness

Industrial Deafness Solicitors in Cardiff.

Years of noise in South Wales industry left you with hearing loss or tinnitus? Don't put it all down to age, if work caused it, you may be able to claim against a former employer, even years later. We act across Cardiff and South Wales. No win, no fee.

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Occupational Hearing Loss
About this service

Industrial deafness claims from our Cardiff office

If years of noise at work have left you with hearing loss, tinnitus, or both, you may be able to claim against the employer or employers responsible, and we act for people across Cardiff and South Wales. Your employer’s duty, how these claims are proved, and what they cover are set out in full on our occupational hearing loss page. Here we focus on what is local.

Hearing damaged in South Wales industry?

The region’s foundries, steelworks, factories, mines and workshops were often punishingly loud, and for decades hearing protection came late or not at all. Many people who worked in them now live with noise-induced hearing loss and tinnitus. It is easy to assume it is simply age, but noise damage leaves a tell-tale pattern that a hearing test can pick out, so if you spent years in the noise it is worth getting checked rather than assuming nothing can be done.

Where would a Cardiff claim be heard?

Most hearing loss claims are settled with the former employers’ insurers rather than at a hearing; where a case is litigated, for the Cardiff area that is the County Court in Cardiff, and you can ask to use Welsh. Hearing loss usually builds up across a whole career, often over several noisy employers, and we trace those former employers and their insurers, including where a business has long since closed, so each one bears its share.

How our Cardiff team helps

We act for people across Cardiff and South Wales, arranging the audiogram and medical evidence that show the pattern of noise damage, and a clear account of where you worked and the noise you faced. The claims are funded no win, no fee. Where vibrating tools also affected your hands, see hand-arm vibration in Cardiff, and where dust affected your lungs, occupational lung disease. Guidance on noise at work is available from the Health and Safety Executive, and you can check Industrial Injuries Disablement Benefit on GOV.UK.

People put hearing loss down to age and assume nothing can be done, but if years of industrial noise caused it, there may well be a claim.

Our approach
How we work

Clear advice. Practical next steps.

Every occupational hearing loss matter is different. We start by understanding your situation before we recommend an approach.

We won't push you toward a process that doesn't fit. We won't drag things out. And we'll always tell you what something will cost before we start it.

  • A dedicated specialist for your matter, backed by the wider Robertsons workplace illness team
  • Transparent pricing — clear written costs before any work begins
  • Plain-English advice — no jargon, no surprises
  • Offices across South Wales and the South West
What occupational hearing loss clients say

Real stories from real clients

★★★★★
“Efficient, prompt and easy to deal with.”
David Fawcitt
★★★★★
“Excellent communication. Felt in very safe hands and excellent advice given.”
Mrs J Tozer Swansea
★★★★★
“Excellent service. Friendly, professional and efficient.”
Fiona Guthrie Bristol
Common questions

Questions clients ask us about occupational hearing loss

Yes — if your hearing has been damaged by exposure to excessive noise in your workplace, you may have a claim against your employer or former employer. Employers have had a legal duty to protect workers from noise-induced hearing loss since at least 1963, when the Court of Appeal confirmed in Berry v Stone Manganese that the dangers of industrial noise were well known and that employers were required to take protective measures. The duty was strengthened by the Noise at Work Regulations 1989 and the Control of Noise at Work Regulations 2005, which set specific action levels and required employers to provide hearing protection and health surveillance. Workers in industries including manufacturing, construction, mining, agriculture, and entertainment have all successfully brought occupational hearing loss claims.

Proving causation in an occupational hearing loss claim requires medical and factual evidence. The medical evidence consists of an audiological assessment identifying the degree and pattern of hearing loss — noise-induced hearing loss produces a characteristic dip at around 4kHz on an audiogram that distinguishes it from age-related loss — and a medical expert report attributing the loss to occupational noise exposure rather than other causes. The factual evidence covers the work history: the employers worked for, the nature of the work and machinery used, the noise levels encountered, and whether hearing protection was provided and enforced. Evidence from former colleagues, trade union records, and occupational hygiene expert evidence on typical noise levels in the relevant industry can all support the claim.

All workplace illness claims at Robertsons, including occupational hearing loss claims, are funded on a conditional fee agreement — no win no fee. You pay nothing upfront and nothing if the claim is unsuccessful. If the claim succeeds, legal fees are recovered from the defendant, and the funding arrangements are explained in full before you instruct us. There is no financial risk to you in pursuing a claim. The no win no fee model means that access to justice in industrial disease cases does not depend on a claimant's ability to pay legal fees — the claim is assessed on its merits, not on the client's means.

The limitation period is three years from the date of knowledge — when you first knew, or ought reasonably to have known, that you had suffered a significant hearing loss attributable to your work. For many people this is when they first received a formal diagnosis or had their hearing tested and were told the pattern was consistent with noise exposure — not the date they first noticed difficulty hearing. The date of knowledge can be significantly later than the date of exposure, which means many workers who assume they are out of time are not. The court also has a discretion under section 33 of the Limitation Act 1980 to allow late claims in appropriate circumstances. Taking legal advice as soon as you suspect your hearing loss may be work-related is strongly recommended.

Compensation for occupational hearing loss covers general damages for the hearing loss and tinnitus themselves — assessed using the Judicial College Guidelines — and special damages for financial losses, which in hearing loss cases commonly include the cost of hearing aids and batteries over a lifetime, and loss of earnings where the hearing loss has affected employment. General damages for moderate hearing loss typically range from several thousand to tens of thousands of pounds depending on severity. Where tinnitus accompanies the hearing loss, this adds to the award. Hearing aids costs — including private digital aids where appropriate — can be recovered as a head of special damages. The overall compensation depends on the degree of hearing loss and its impact on the claimant's life.

Employers have had a clear legal duty to protect workers from noise-induced hearing loss for decades. Since Berry v Stone Manganese [1963], the courts have recognised that the dangers of industrial noise were well-known and that employers were required to take reasonable steps to reduce exposure and provide hearing protection. The Noise at Work Regulations 1989 and the Control of Noise at Work Regulations 2005 strengthened these obligations, requiring employers to: assess noise levels in the workplace; take action to reduce exposure where levels exceed the action levels; provide suitable hearing protection where engineering controls alone cannot reduce exposure sufficiently; and carry out health surveillance — including audiometric testing — for workers regularly exposed to high noise levels. Failure to comply with any of these obligations can constitute a breach of the employer's duty of care.

The key evidence for an occupational hearing loss claim is: an audiological assessment showing the degree and pattern of hearing loss, ideally with the characteristic 4kHz notch consistent with noise exposure; a medical expert report from an ENT specialist or audiologist attributing the loss to occupational noise and quantifying the noise-induced component; a detailed employment history covering all employers and periods of employment, with a description of the machinery and noise levels encountered at each; evidence that adequate hearing protection was not consistently provided or enforced; and if available, occupational hygiene evidence on typical noise levels in the relevant industry. Former colleagues can provide witness evidence about working conditions. Employment records, wage slips, and National Insurance records can help establish the work history.

Noise-induced hearing loss is a cumulative condition — it builds up over years of exposure from multiple sources. Where a claimant worked for several employers over a career in noisy industries, each employer who exposed them to excessive noise without adequate protection may be liable for their contribution to the overall loss. The liability is apportioned between employers based on the duration and intensity of the exposure during each period of employment. In practice, employers are jointly and severally liable — meaning the claimant can recover the full compensation from any one defendant, who then has rights of contribution against the others. Where some employers have dissolved, their insurers remain liable. Specialist solicitors manage the apportionment process across multiple defendants as part of the claim.

Any workplace noise that regularly exceeds 80 decibels can cause hearing damage over time — the Control of Noise at Work Regulations 2005 set action levels at 80dB and 85dB, with an exposure limit of 87dB. Industries and environments with particularly high noise levels include: heavy manufacturing and engineering; construction and demolition; mining and quarrying; shipbuilding and ship repair; agriculture (tractors, machinery); textiles and weaving; printing; woodworking; and live music and entertainment. Noise-induced hearing loss is caused by cumulative exposure over time rather than a single incident in most cases — workers who spent years using loud machinery without adequate hearing protection are at particular risk. Exposure to sudden loud impulse noise — such as pneumatic tools or explosions — can also cause immediate damage.

Have a question that isn't covered here? Speak to one of our occupational hearing loss specialists directly.

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