Home / Personal / Medical Negligence Solicitors in Cardiff
Experiencing medical negligence can be deeply distressing, leaving you uncertain about where to turn for help. At Robertsons Solicitors, our experienced medical negligence solicitors in Cardiff have supported countless clients across Wales who have suffered from negligent treatment in hospitals, GP surgeries, dental practices and care homes.
We understand how overwhelming it can be to pursue a claim while dealing with physical or emotional pain. That’s why we often handle medical negligence claims on a no-win, no-fee basis, allowing you to seek justice and compensation without financial risk.
Whether your case involves a surgical error, birth injury, misdiagnosis, dental negligence, or care home neglect, our legal team will guide you through every step of the claims process – from initial assessment to settlement or court proceedings.
Medical negligence, sometimes referred to as clinical negligence, occurs when a healthcare professional provides treatment that falls below an acceptable standard of care, resulting in injury, illness, or the worsening of an existing condition. To succeed in a claim, it must be proven that the practitioner breached their duty of care and that this directly caused harm.
At Robertsons Solicitors, we have successfully represented clients in cases involving:
Surgical and cosmetic errors
Failure to diagnose or delayed diagnosis
Birth and pregnancy injuries
Dental mistakes and negligent treatment
Hospital and GP negligence
Care home neglect or abuse
Our solicitors combine legal expertise with medical understanding to build strong, evidence-based cases. We work closely with independent medical experts to ensure your claim is fully supported and your voice is heard.
Why Choose Robertsons Solicitors?
With over 100 years of trusted legal experience, Robertsons Solicitors is recognised across Cardiff and South Wales for providing clear, compassionate, and effective legal support. Our specialist medical negligence team, led by Andrew Collingbourne, has a proven record of achieving fair settlements and justice for clients affected by medical accidents.
Recently, Andrew assisted the family of a young boy with complex medical needs who tragically passed away from meningitis following a missed diagnosis – a case featured by the BBC. This reflects our commitment to helping families find accountability and closure after negligent medical care.
First, we must prove that the medical professional or hospital had a healthcare provider relationship with you. This is often as easy as getting access to your medical records.
Then we must prove that there was a deviation from usual, acceptable standards of care and that you suffered as a result. We must isolate the medical professional's specific action (or inaction) that directly caused you harm or injury. Your personal injury solicitor at Robertsons will then calculate what damages you are entitled to according to formal injury compensation guidelines set by the Ministry of Justice.
Let's be honest. In most cases, the process can take between eighteen months to three years, but it can even take longer. The outcome of your case will depend on how the medical professional or hospital feels about liability and causation, the injury you sustained and how complex your issue is.
A no-win-no-fee arrangement means you will not have to pay any legal fees unless your case is successful. This allows you to pursue your claim without the worry of upfront costs. We will discuss with you as to whether this type of agreement is appropriate for your case.
As a general rule, if we agree to represent you on a Conditional Fee Agreement or a Damages Based Agreement (often known as 'No Win No Fee') you will not have to pay our costs if you are unsuccessful in the application. We will explain to you, before you enter into these types of agreements, when fees or disbursements could be payable.
However, before we agree to enter into any 'No Win No Fee' agreements, we do need to review papers and discuss matters with you. We have a duty to establish the merits and viability of your case and provide initial advice on any likelihood of success and whether a ‘No Win No fee’ agreement is appropriate. The cost for this work (prior to entering into any agreement) is chargeable. Our work, for example, could include us reviewing medical evidence or obtaining a medical opinion. We might need to review various documents to get an understanding of the case.
This work is charged on an hourly basis. The hourly rate will depend on the level of the fee-earner and would be between £225 + VAT (Total: £270) and £325 + VAT (£390 + VAT) per hour. VAT is charged at 20%. The number of hours will depend on the volume of papers and time spent in discussions with you. The total could be between £1,125 + VAT (Total: £1,350) and £3,250 + VAT (Total: £3,900). There may also be further costs if we instruct any medical or other professionals to undertake reports, as you will also have to pay their fees. Naturally, once we have a better overview of your case, we would be able to provide you with a bespoke consideration of these initial fees.
With regards to the time scale of this initial work, this again will depend on the volume of work and whether we need external professionals to undertake reports. The initial work could therefore take anywhere between 2 weeks to 2 or 3 months.
The amount of medical negligence compensation you can get will depend on how badly you were hurt and how your life changed because of the incident.
The medical negligence claims process will reveal in time what general damages you can claim, but special damages and future losses and expenses will also be factorized. The level of damages you can claim will depend, among other factors, on your age, financial status, if your home had to be modified, what your expenses will be in future and if you would ever be able to work again.
No official complaint against the NHS is needed, but it can be helpful in the long run.
We would advise you to make an official complaint to get more information about the incident, and sometimes an admission of failure may follow. We can then decide together what to do next.
Our Expert Team
Our expertise is how we maintain our strong reputation as a law firm.
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